Kenya
Website Experts is seeking dedicated and motivated employees looking
for a career in customer service / technical support and are looking to
work with Kenya's leading website design and web hosting provider and
provide exceptional customer service on a consistent basis.
Job Description
Providing
support to hosting customers on inbound telephone calls, chats and
tickets. They will be the first point of contact and provide
professional consultation to customers.
Their interactions will range from questions about current products/services and/or consultation of new purchases.
Effectively
responds and provides information to customers regarding new offerings,
contract extension options, and attempts to cross-sell additional
products/services.