Wednesday, January 11, 2012


Grade: Senior
Job ID: 12-4541
Job Location: Country: KE
# of Positions: 1
Center/Office: OCE – CST
Project/Program: None Specified
Application Due Date: 2012-01-13

Overall Responsibilities
The Director leads and manages the Country Operations Management Unit (COMU) overseeing all operational and administrative services for the portfolio of MSH projects in Kenya. S/he ensures that MSH Kenya operates as a cohesive, neutral, functional unit that provides high-quality, responsive, timely and cost effective services to projects within the framework of local laws, MSH policies and standard operating procedures, and donor requirements. S/he is a member of the MSH Kenya Leadership Team and is expected to play an active role in assisting MSH develop a strong and strategic country presence.
The Director for Country Operations has primary responsibility for ensuring that MSH operations in Kenya are functioning efficiently and effectively, and aligned to support attainment of project results and client expectations. S/he is the administrative supervisor of all COMU staff and oversees the following core systems:
field accounting and cash management; human resource management and payment of payroll; management of local contract, consultant and vendor agreements;
procurement and purchasing;
travel,fleet management and logistics; security;
and facilities and communication services.

The position reports directly to the MSH Country Representative.

Specific Responsibilities
• Collaborate with MSH Country Representative to (a) ensure that MSH activities and management
operations are implemented as per MSH Mission, values, policies and standard operating
procedures, and local laws and regulations, and (b) to safeguard MSH’s reputation - financial,
contractual, and political integrity.


Salary: 200-300K
Reports to: Sales Director
Location: Mombasa, Kenya

The Position
The Senior manager- domestic sales is responsible for providing on the ground leadership to maintain and grow our client’s prominent market presence in line with the organization vision of strong leadership positions across categories and markets.
The senior manager- domestic sales will be responsible for providing strategic direction in the
development of an efficient and effective management with a view to growing and protecting volume sales, market share and profit, controlling and influencing of key retail outlets, making inroads in new markets and maintaining the preferred supplier status through customer service excellence.
The senior manager- domestic sales will be responsible for the attainment of the brand volume and value objectives, distribution and visibility objectives and training and development of the distributor sales team in the region. Of key importance will be the design and implementation of new sales channels in nontraditional markets in order to grow sales within existing markets.
As a key member of the executive team, the Jobholder will work closely with the marketing, finance and operations functions to improve route-to-market efficiencies and trade marketing effectiveness.

Reporting directly to the Director Sales, the senior manager- domestic sale’s key focus, are as follows:
Research, brand positioning and product development.
Sales team leadership.
Distribution channel management.
Management reporting and strategy formulation.

Key responsibilities include:
Research, Brand Positioning & Product Development:
Carrying out market research, competitor and customer surveys.
Managing research & development and new product development.
Developing ideas and creating offers for direct Customers.
Determining price points and discount rates for range of products being sold.
Analyzing sales statistics to determine sales potential, inventory requirements and customer
Representing the company at trade exhibitions, events and demonstrations and actively act as
project manager for these opportunities.
Proactively developing the corporate image, reputation and brand of the company.
Developing and maintaining visibility across all channels.
Consulting with department heads and other stakeholders to plan advertising and other
Extensive monitoring of customer preferences to determine the focus of sales efforts
Sales Team Leadership
Recruiting, training, coaching and motivating sales team.
Enhancing functional competence across all levels of in-house and distributor teams.
Managing sales targets on an annual, quarterly and monthly basis.
Planning and managing sales resources according to agreed budgets.
Delivering of rewarding incentive programs and motivate exceptional success.
Managing the internal communications and awareness of the company’s direction, mission and
Ensuring clear and consistent communication between the Sales and Production team to ensure
accurate delivery on targets.
Distribution channel management:
Establishing effective route-to-market strategies.
Developing and managing key account relationships.
Coordinating sales distribution by establishing sales territories and goals.
Monitoring actual distribution or movement of a product to the customer.
Advising stockists and distributors on policies and operating procedures to ensure functional
effectiveness of the business.
Selecting and managing external agencies.
Researching and networking to expand the distribution network into new territories.
Exploring and researching new export markets and the governance parameters related to these
to set up new distribution channels.
Management reporting & strategy formulation
Contributing to the formulation of policy and strategy,
Maintaining and enhancing administration and relevant reporting and planning systems.
Providing accurate financial and management information to leadership to enhance decision
making and business processes.
Preparing budgets and approval of expenditures.

Experience & Background Needed
A Graduate with a minimum of five years experience in senior management
sales/marketing/trade-marketing in an aggressive, distribution-oriented FMCG environment.
A Postgraduate qualification in sales/marketing will be an added advantage.
Excellent communication skills – both written and verbal. Fluency in both English and Swahili
Complete familiarity with MS Office packages, Excel and PowerPoint.
Proven track record of consistent, high performance in sales, with strong leadership qualities.
Strong business management skills and strategic planning skills.
A good understanding of brand management/market research.
Cross-cultural management skills.
Excellent negotiation skills.
Excellent resource management skills.
Strong motivation/coaching skills.
Strong communication and networking skills.


The East African Wild Life Society (EAWLS) is a membership organization that was founded in 1961 when the Wildlife Societies of Tanzania and Kenya – both founded in 1956 – together with Ugandan wildlife enthusiasts joined hands. EAWLS has been at the forefront in the efforts for protecting endangered, rare or threatened species and habitats in East Africa. EAWLS hosts the secretariats of the Kenya Forests Working Group (KFWG), the Kenya Wetland Forum (KWF) and the Kenya Wildlife Conservation Forum (KWCF) and is involved in the implementation of field based projects that include conservation of marine resources.
Through the financial support of the Government of Sweden/DFID under Act!’s (formerly Pact Kenya) Natural Resources (Changieni Rasili Mali) Facility for Non State Actors, EAWLS is implementing a project that aims at strengthening Civil Society Organisations (CSOs) and private sector county government legislative engagement process through formation of “County CSOs/Private Sector Natural Resources Management Networks”. This project is being piloted in four counties namely: Kwale in Coast Province, Laikipia, Samburu and Nakuru in Central and northern Kenya. Under this project, EAWLS wishes to recruit a project coordinator and a project officer to implement this project. 
1. Project Coordinator
Overall Responsibilities:
Coordinate the work and activities of County CSOs/Private Sector Networks and the EAWLS project secretariat with the overall objective of supporting the sustainable management of Kenya’s Natural Resources through partnerships with community-based and non-governmental organizations, government agencies and departments, national and international organizations and the private sector in the 4 Counties.
Duty Station: Nairobi with extensive travel to the 4 counties
Specific Responsibilities:
  • Reporting and advising the 4 County CSOs/Private Sector Networks on emerging conservation issues and matters brought to the attention of the EAWLS secretariat.
  • Supervising the staff of the project together with the EAWLS Management.
  • Making sure that the 4 County CSOs/Private Sector Networks works with and learns from similar initiatives in Kenya.
  • Provide technical expertise in publications and in development of project materials (leaflets and policy briefs).
  • Write project concept papers and proposals for fund-raising.
  • Publicize the vision, mission and activities of the 4 County CSOs/Private Sector Networks.
  • Monitoring and evaluation of activities of the 4 County CSOs/Private Sector Networks and report the findings to EAWLS, Act! and other partners.
  • Preparation of the necessary information and agenda for monitoring meetings organised for EAWLS and Act!.   
  • Maintain an overview of national conservation issues.
  • Provide information on these issues to the 4 County CSOs/Private Sector Networks and alert them on opportunities and possible action items.
  • Contribute to formulation and analysis of national and county policies, strategies and laws in liaison with the 4 County CSOs/Private Sector Networks.
  • Initiate and support the 4 County CSOs/Private Sector Networks in advocacy campaigns based on findings of surveys, assessments and suggestions by the county and national networks.
  • Strengthen the linkages/partnerships of county networks with members of the national networks (KFWG, KWF and KWCF).
  • Identify county conservation issues that can be taken up by the national networks in support of the county networks.
  • Working with the national networks, identify appropriate means of addressing the above issues and any conservation issues that cut across counties that may require additional support from the national networks and other organizations.
  • Using lessons learnt from the project, scale up activities of the networks in the 4 counties and promote their replications in other counties.
  • Produce quarterly work plans and budgets.
  • Produce quarterly technical and financial progress reports.
  • Be responsible for project equipment.
  • Manage budgets of the project, based on the quarterly budgets approved by Act!, EAWLS and on accounting procedures of the EAWLS and Act!.
  • Respond to requests for advice and assistance on projects and initiatives related to the 4 County CSOs/Private Sector Networks.
Qualifications, Experience, Skills and attributes
  • A Degree in Natural Resource Management (NRM), preferably at Masters level.
  • Over 5 years experience in NRM and atleast three years at a supervisory level.
  • Experience in working with the private sector, donors, non-governmental organizations, community-based organizations, as well as public sector.