Production Support Engineer job in Kenya

Production Support Engineer

Role & Responsibilities

Infrastructure monitoring , Backup monitoring , Windows Patching

Monitor systems and perform health checks as per pre-defined timelines to ensure that systems are up and running

Monitoring Alerts and taking appropriate steps laid down for a specific alert

First Level Trouble shooting on batch job failures

SOP based resolution

Experienced in Production Server Environment

Problem determination and resolution on a 24x7 basis.

Telephonic and Email based User Support.

SLA Checks

Service Desk Analysts Jobs in Kenya

Service Desk Analyst L1  

Role & Responsibilities

To provide 1st line technical support; answering support queries via phone, email, Chat and Web

To maintain a high degree of customer service for all support queries and adhere to all service management principles.

To take ownership of user problems and be proactive when dealing with user issues.

Logging / verifying customer details

Identifying the issue and categorizing / prioritize the incident

Creating a ticket in CRM tool

Referring KB for workaround / resolution and attempting resolution

Strong interpersonal skills are a prerequisite.

Accounts Manager job in Kenya

A leading multi-national company in the wholesale Telecommunications infrastructure provision market, who provide a focused range of services, in the East and Central African region, delivering sustainable value to customers, is looking to fill the role of Accounts Manager. 

This role will report directly to the Chief Commercial Officer.
 

Job Purpose / Summary
 

The Accounts Manager will be responsibility to manage key clients’ accounts for the company and ensure quality service provision to clients, development and maintenance of profitable relationships.
 

Tech Support Engineers Vacancies

Tech Support Engineer TIS - Networking - Data - L1

Role & Responsibilities

• Perform first level diagnosis, Proactive Monitoring, incident management using various Tools and processes.
• KEDB and related documents updates.
• Telephonic / Email / Web-based / Remote login support using knowledgebase repository, individual knowledge for the incident resolution.
• Understand error logs, analyze the problems, do basic level Incident analysis and provide solutions to medium complexity issues.
• Ability to configure and debug and do basic level trouble shooting in Technology areas like Routers, Switches, Operating systems like Windows or Unix etc.
• Act as SPOC (Singe Point Of Contact) for customer and L2/L3 engineers till problem is resolved.

Senior Systems Engineer - Servers & Storage job in Kenya

A leading provider of integrated business & technology solutions across Africa in the Financial, Telecom, Real Estate, Service Industries & Government, is looking to fill the position of Senior Systems Engineer - Servers & Storage 

This role will report directly to the Practice Lead - Data Centre Solutions.
 

Job Purpose / Summary
 

The Senior Systems Engineer-Server & Storage will help develop business objectives & determine the data centre practice’s operational vision in line with the company strategy.

Duties and Responsibilities

• Working with the implementation team in project implementation & deployment, which may include overseeing elements of the project or team when assigned.

Advertising Officer job in Kenya

Position of an Advertising Officer
 

Main Purpose of Role

The Advertising Officer will be reporting to the Director of Strategic Marketing and is responsible for co-ordinating and maintaining the advertising material for the organization.
 

Core Responsibilities

• The officer will work together with the relevant supplier for the production of advertising material and in liaison with the Director of Strategic Marketing
• This role will involve liaising with the various media/advertising suppliers
• Ensure the materials are up to the standards and maintaining high quality

USADF Program Coordinator and Financial Officer Jobs in Kenya

USADF in partnership with Cezam and Associates Limited on the Turkana Food Security Program are seeking to recruit Kenyan nationals for the positions below.

USADF provides technical assistance and support to grassroots groups who are recipients of funding from USADF and partners with host country entities to ensure its grantees have access to the support services they may need to successfully plan and implement their self help development activities.
 

Program Coordinator
 

Major responsibilities:
 

Overall management of the program including assisting prospective grantees in the development of project proposals, supporting grantees in project implementation, performance assessment and remediation of projects, and management of the Lodwar office.

Muhigia Sacco Administrative Assistant job in Kenya

Muhigia Sacco society ltd is a countrywide, leading medium sized, fast growing and licensed deposit taking Sacco in Kenya. 

Since its inception in 1976, the Sacco’s mandate has been to improve the social-economic wellbeing of its members through prudence management of its resources.

In order to assist the Sacco achieve its mission, vision and objectives, Muhigia Sacco is seeking to recruit a self-motivated, dynamic, creative, energetic, charismatic, result oriented and experienced person to fill the following position:
 

Administrative Assistant
 

Job Summary
 

Reporting to the Chief Executive Officer, the holder will be responsible for providing corporate administrative support to the CEO.

Graduate Interns Opportunities at Plan Kenya

Plan is an international humanitarian, child centered community development organization, without religious, political or government affiliation. Plan works at grass roots level with children, families and communities to bring about long term sustainable development. Child sponsorship is the basic foundation of the organization. Plan’s global identity includes a central organizing thought – ‘children are at the heart of everything we do’ – with four organizational attributes: building relationships; being a recognized voice; achieving results and realizing potential.

GRADUATE INTERNS (15 VACANCIES)
Plan Kenya has a Graduate Internship Program that is intended to further its vision and mission by providing learning opportunities to young graduates while creating a pool of employable persons for short- term and long-term development related careers. With this, Plan Kenya is inviting young men and women who meet the required criteria below and are interested in taking part in this program to submit applications for consideration.
Criteria for eligibility
Those eligible to apply to participate in the Internship program shall be Kenyan citizens who meet the following criteria: