Position Title: Technical Services Officer
Reports To: Technical Services Manager
Grade Level: Officer
Positions Supervised: One
Reports To: Technical Services Manager
Grade Level: Officer
Positions Supervised: One
Job Purpose
Provide maintenance and support for Technology Support equipment and assist in the general IT operations of the FEP Group of Companies;
Assistance with Web-related work; teleconferences; and staff hardware, software, and peripheral installations, repair, and troubleshooting;
To train staff on use of IT and IS so as to realize effectiveness and efficiency at all levels of work;
To administer MS Outlook in the Group and all Affiliate offices;
To coordinate implementation of FEP Group business applications and support all related activities.
Provide maintenance and support for Technology Support equipment and assist in the general IT operations of the FEP Group of Companies;
Assistance with Web-related work; teleconferences; and staff hardware, software, and peripheral installations, repair, and troubleshooting;
To train staff on use of IT and IS so as to realize effectiveness and efficiency at all levels of work;
To administer MS Outlook in the Group and all Affiliate offices;
To coordinate implementation of FEP Group business applications and support all related activities.