Cellulant is a pan-African mobile commerce company. It operates Africa’s number one mobile commerce network and aims to connect 100 million customers to its mobile commerce ecosystem.Cellulant was founded in 2003 and has currently operations in Kenya, Nigeria, Tanzania, Uganda, Rwanda, Ghana, Zimbabwe, Mozambique, Malawi, Zambia, Botswana and every year moving into new countries.
We are the mobile commerce partner of choice and our goal is to connect all of our corporate customers, including e.g. the top Pan African banks, various merchants, to the richest mobile commerce ecosystem in Africa, helping them provide better communication, and more services, and more value to their end consumers. We do that by providing services like mobile banking, mobile payments, music, information services and other mobile related services.
To be able to meet these aggressive growth expectations we need to grow our dynamic team.
We are recruiting a highly motivated Service Manager keen to utilize his/her existing skills and develop new ones that will enable him/her to add to the success of the organization as well as his/her own. We invite you to be part of that growth;
Service Manager
To ensure resolution of incidences affecting system uptime and quality of service (QoS) for all Cellulant customers, through timely detection, resolution, escalation and communication as well as applying a problem