Job Title: Client Service Manager
Department: Medi
Reports to: Chief Executive Officer
Purpose
To interact with clients to provide and process information in response to enquiries, concerns and requests about products and services.
Maintain client satisfaction by providing problem-solving resources; and follow-up to ensure the job is delivered as promised.
To source for new clients as well as look for repeat business within existing clients.
Primary point of contact for clients.
Department: Medi
Reports to: Chief Executive Officer
Purpose
To interact with clients to provide and process information in response to enquiries, concerns and requests about products and services.
Maintain client satisfaction by providing problem-solving resources; and follow-up to ensure the job is delivered as promised.
To source for new clients as well as look for repeat business within existing clients.
Primary point of contact for clients.