We are pleased to announce the following vacancy in the VAS Technical Department within the
Technical/IT Division. In keeping with our current business needs, we are looking for a person who meets
the criteria indicated below:
SENIOR VOICE SERVICES PLANNING ENGINEER
REF: TECHNICAL/IT _SVSPE_DECEMBER_2011
Reporting to the Senior VAS Planning Manager; the holder of the position will be responsible for
evaluation of new and existing hardware, planning & design for new solutions, implementation and
integration of new hardware/software, project management, optimization of existing systems and internal process improvement.
Key Responsibilities
• Create key performance indicators for new products/services;
• Play a lead role in marketing proposals, product & services vendor evaluation process; weighted
evaluation for new hardware, features and services;
• Design messaging network, improve & update network diagram when new elements are added;
analyze VAS systems network against KPI;
• Minimize network and service impact for any change and schedule all the planned work;
• Plan for software and/or hardware upgrades to cater for network growth ;
• Create and update handover system configuration documentation after software/hardware
upgrade;
• Configure data for new systems with vendor engineer and create/adopt necessary work
instruction for existing systems;
• Perform S.W.O.T Analysis of projects and play a lead role in internal training and transference of
skills and knowledge to Engineers and Technicians;
• Provide recommendation reports to Identify opportunities for improvement and optimization of
existing services and create a tool/find out method to get statistical data from the system;
• Liaise with O&M to implement recommendations to improve system performance and success
rate;
• Analyze the effect of a new/improvement change before & after project implementation;
• Development and management of Project Plans, activities and project staff;
• Build internal and external relationships with key customers and suppliers to deliver continuous
quality solutions to business.
Technical/IT Division. In keeping with our current business needs, we are looking for a person who meets
the criteria indicated below:
SENIOR VOICE SERVICES PLANNING ENGINEER
REF: TECHNICAL/IT _SVSPE_DECEMBER_2011
Reporting to the Senior VAS Planning Manager; the holder of the position will be responsible for
evaluation of new and existing hardware, planning & design for new solutions, implementation and
integration of new hardware/software, project management, optimization of existing systems and internal process improvement.
Key Responsibilities
• Create key performance indicators for new products/services;
• Play a lead role in marketing proposals, product & services vendor evaluation process; weighted
evaluation for new hardware, features and services;
• Design messaging network, improve & update network diagram when new elements are added;
analyze VAS systems network against KPI;
• Minimize network and service impact for any change and schedule all the planned work;
• Plan for software and/or hardware upgrades to cater for network growth ;
• Create and update handover system configuration documentation after software/hardware
upgrade;
• Configure data for new systems with vendor engineer and create/adopt necessary work
instruction for existing systems;
• Perform S.W.O.T Analysis of projects and play a lead role in internal training and transference of
skills and knowledge to Engineers and Technicians;
• Provide recommendation reports to Identify opportunities for improvement and optimization of
existing services and create a tool/find out method to get statistical data from the system;
• Liaise with O&M to implement recommendations to improve system performance and success
rate;
• Analyze the effect of a new/improvement change before & after project implementation;
• Development and management of Project Plans, activities and project staff;
• Build internal and external relationships with key customers and suppliers to deliver continuous
quality solutions to business.