Our Client is a 5 Star Hotel currently recruiting Receptionists and Front Office Executives.
Typical duties are likely to include:
- welcoming guests as they arrive
- allocating rooms to guests
- giving guests their keys
- taking and passing on messages
- handling foreign exchange
- preparing guests' bills and taking payments
- helping guests with any special requests - such as storing valuables in the hotel safe or luggage area, ordering taxis
Front Office Executives need to be:
- welcoming, friendly and helpful
- efficient and professional
- excellent communicators
- good at administrative tasks
- calm and efficient in all situations
- good with IT and confident learning to operate a switchboard
- well organised and able to handle several tasks at once
- able to pay attention to detail
- a real 'people person', with tact and sensitivity
- able to think quickly and come up with solutions
- smart in appearance
Requirements:
- Previous Experience in a similar role in a renowed establishment
- A Front Office qualification/Hospitality
If you feel you fit the above role please send your CV tojobs@alternatedoors.co.ke