Operations Manager and Receptionist Jobs in Nairobi and Mombasa County

A leading fuel and dry cargo transporter in the East African region is looking for individuals to fill the positions below.

Operations Manager – Coast Region

Duties:

• The incumbent will be responsible for Planning, organizing directing and controlling the firm’s overall sales and marketing activities in the coast region
• Contribute to the positive image of the company and portray a positive image of the company, both internally and externally,
• Take ownership of staff induction, personal review programs, Departmental staff meetings and carrying out duties with full regard to the company's rules, policies and procedures and conditions of service
• Initiate, Manage, direct and coordinate sales, marketing and promotional activities of the company in the furtherance of its strategic objectives.
• Initiate and coordinate development of action plans to penetrate new markets.
• Build key relationships with internal and external partners to further Increase the company’s market share.
• Liaise with the depot clerks to ensure efficient scheduling of trucks to achieve truck optimization;
• Ensuring adherence to contract terms for all transporters, contractors and other suppliers;
• Working closely with the Operations team on deliveries’ losses to ensure they are within acceptable tolerance levels;
• Ensuring that there are up to date route and site risk assessments for all customer locations;
• Liaise with the Sales & Marketing Manager in evaluating customer research, market conditions, competitor activities and implement marketing plans
• Liaise with the Sales & Marketing Manager to identify customer/market needs and develop value propositions to meet the needs
• Define criteria and methodology to rate and target all market players
• Open up new markets in dry cargo and fuel transportation services and monitor growth progress
• Assessing the company’s capability to serve most attractive segment where the company will create most value for customers
• Increase market share in existing markets and maximizes new business development opportunities
• Manage all office operations
• Supervise depot clerks and other office staff

Qualifications

• Degree in Sales & Marketing or Business Management
• 8 years progressive work experience with the last years in sales and marketing or increasing sales volume or operations management
• Experience in Dry cargo and other associated logistics business in Mombasa
• Experience carrying out market survey in cargo handling
• Individual should have a good contact base in Mombasa
• Team player
• Excellent supervisory skills

Receptionist – Nairobi Office
Duties:

• Manage the reception while ensuring the reception desk and reception area is tidy at all times while receiving and directing guests to the appropriate places
• Operating the switch board, by clearly answering all calls and transferring the calls appropriately
• Keeping a daily check on the mails that are sent to the office along with answering them.
• Mail management including receiving, recording and dispatching of all mail
• To make all on the day meeting room bookings and manage meeting rooms without conflict
• Undertaking filling, binding and copying of documents as instructed
• Coordinating ground travel as instructed and within the company policy
• Ensuring that the business premises are clean at all times
• Performing clerical duties as and when instructed
• To welcome guests quickly and courteously on arrival at the reception desk and to advise the hosts as soon as guests arrive
• To arrange taxis for internal and external clients
• To report any faults relating to the reception area and meeting rooms to Corporate Services
• Provide administrative support when necessary as requested by management.
• To operate Reception Switchboard / Telephone in a professional manner, taking messages and dealing with all telephone queries as necessary
• Take messages/bookings and pass on relevant information
• To undertake any typing requested by management
• Any other duties assigned by the Management from time to time

Qualifications:

• Diploma in Secretarial or Front Office
• Switch board operator training
• 3  years progressive working experience in similar position
• Good co-ordinating and planning skills
• Good communications skills

SHEQ Officer – Eldoret Office

A leading fuel transporter in the East African region is looking for a Safety, Health, Environment and Quality Officer to be stationed in Eldoret.

Job Summary
 

Develop, Monitor and co-ordinate all Safety, Health and Environmental policies, procedures & activities so as to ensure compliance with all relevant legal, Quality Management System and COMPANY requirements.

Duties & Responsibilities

• Continuously develop, implement and review safety, health and environment Standards & procedures in conjunction with the Workshop Manager, in line with the Occupational Safety & Health Act 2007 and other Statutory requirements
• Identify health, safety and environmental hazards, investigate root causes and identify corrective and preventative action, and report to the management
• Conduct reviews on service station performance, compliance with set standards and documenting the same
• Provide training instructions and workshops to all employees and subcontractors on safety, health and environment, with emphasis on continuous improvement
• Maintain accurate training records for the same
• Conducting inspections and audits including monitoring and tracking of all SHE related issues and Quality Management issues
• Ensure that all facilities are in compliance with statutory requirements, Quality Management Systems and other internal policies
• Liaise with the Workshop Manager, schedule for internal audits and monitor corrective action for deficient findings for completion & effectiveness, providing gap closure assistance
• Proactively identify emerging issues in Safety, Health and environment Management system
• Liaise with the Workshop Manager to ensure all statutory audits are carried out and licenses issued
• Liaise with the Directorate of Occupational Safety & Health & other SHE practitioners to ensure our SHE practices are up to date
• Maintain database of all safety incidences and accidents
• Prepare weekly & monthly reports on all SHE related issues
• Any other duties that may be assigned by the Management from time to time

Qualifications

• Higher Diploma  or Diploma in any Business related field
• Diploma or Certificate in Occupational Safety and Health and Environmental studies
• Certificate in Dangerous goods handling and bulk logistics of Jet A1 and dry cargo
• Four (4) years progressive work experience, two (2) of which should be in the same position
• Experience in ISO implementation will be an added advantage
• DOSH and NEMA Certification will be an added advantage
• Analytical problem solving
• Team player
• Excellent supervisory skills

Applicants who meet the above criteria can send their CVs to vacancies.kll@gmail.com on or before 20th October 2013. 

All applicants should indicate their current salary details.

Applications without salary details will not be considered. 

Only successful applicants will be contacted.