Job location
Kenya
The Norwegian Refugee Council (NRC) has been present in Somalia since early 2004 and has since expanded its programme to Kenya in 2006 and to Ethiopia in 2011. Since 2004, NRC has demonstrated a regional competence and expertise in working with displaced and refugee populations. NRC has mainly focused on Somalis who are displaced by the ongoing conflict and more recently by the drought and famine. The Regional Office is based in Nairobi, Kenya with offices and operations in Somalia (Puntland, Somaliland and Mogadishu), Kenya (Dadaab and Molo) and Ethiopia (Addis Ababa and Dolo Ado).
The internship is a learning-cum-working opportunity that targets graduates both fresh and those already in the job market. The intern will be attached to the NRC Nairobi office in teh ICT Unit for a period of 12 months to assist in basic duties that are needed. The intern will be exposed to practical learning-cum-working experiences that foster development of their career path. The Intern will work full time and follow the same working hours as NRC employees. .Upon completion of the internship, the intern may be requested to generate a full report on their internship program as well as fill out an exit questionnaire .
NRC does not guarantee interns employment at the end of the internship period.
Job description
Deputizing ICT Officer in day-to-day administration, maintenance, and support of computer systems and networks.(Manage the user helpdesk.)
Analyzes information to determine, recommend, and plan layout for type o
f computers and peripheral equipment, or modifications to existing equipment and system, that will provide capability for proposed project or work load, efficient operation and effective use of allotted space
Confers with computer users to obtain information on limitations and capabilities of existing system and capabilities required for workload.
Responsible to monitor functioning of equipment to ensure system operates in conformance with specifications
Developing and coordinating the production of Technical Instruction Document for Training in Basic Computer Studies and training staff.
Ensure that all computers on the Network, including visitors’ are free from viruses and other bugs.
In liaison with the ICT Officer, follow up on all scheduled Hardware services and maintenance as per the set timetable, confirming satisfactory completion after each exercise.
Keep updated Centralized periodic data backup records and investigate any unsuccessful overnight backup processes, by perusing the logs. Manage all the backup media and ensure safe keeping in the Safe, and in liaison with the ICT Officer organize for copies for offsite storage.
Oversee the interfacing of printers, photocopying, fax machines with computer network.
Maintain the database (Asset Register) of equipment and ensure that all equipment’s released are correctly endorsed to the user and update the register regulary.
Personal qualities
Ability to work independently, as part of a team.
Cultural awareness and sensitivity
Good communication and interpersonal skills.
Qualifications
Higher Diploma in Information Technology or equivalent
MCSE, MCITP A+ or Equivalent is added advantage
Demonstrable proficiency in technically providing user support for all typical office Information & Communication Technology Systems – LAN/WAN/WLAN technologies, printers etc
Ability to troubleshoot and provide computer solutions covering hardware and software.
Ability to keep up to date with modern ICT trends
We offer
Commencement: As soon as possible
Duty station: Nairobi
A 12 months contract as an intern for NRC Nairobi.
The interns will observe NRC’s code of conduct; Pledge of Secrecy and working hours for the office in Nairobi.
The interns will be paid a stipend of Ksh 25,000 each month. This stipend will be taxable.
Interns will be responsible for meeting the expenses of their daily accommodation, food and transport to and from the office.
CLICK TO APPLY NOW
Reference no.: Deadline for application: 20.05.2012 Apply for position
Contact info.:
Irene Adhiambo HR Coordinator admin_nb@som.nrc.no
Dennis Koech ICT Officer dennis.koech@nrc.no
Kenya
The Norwegian Refugee Council (NRC) has been present in Somalia since early 2004 and has since expanded its programme to Kenya in 2006 and to Ethiopia in 2011. Since 2004, NRC has demonstrated a regional competence and expertise in working with displaced and refugee populations. NRC has mainly focused on Somalis who are displaced by the ongoing conflict and more recently by the drought and famine. The Regional Office is based in Nairobi, Kenya with offices and operations in Somalia (Puntland, Somaliland and Mogadishu), Kenya (Dadaab and Molo) and Ethiopia (Addis Ababa and Dolo Ado).
The internship is a learning-cum-working opportunity that targets graduates both fresh and those already in the job market. The intern will be attached to the NRC Nairobi office in teh ICT Unit for a period of 12 months to assist in basic duties that are needed. The intern will be exposed to practical learning-cum-working experiences that foster development of their career path. The Intern will work full time and follow the same working hours as NRC employees. .Upon completion of the internship, the intern may be requested to generate a full report on their internship program as well as fill out an exit questionnaire .
NRC does not guarantee interns employment at the end of the internship period.
Job description
Deputizing ICT Officer in day-to-day administration, maintenance, and support of computer systems and networks.(Manage the user helpdesk.)
Analyzes information to determine, recommend, and plan layout for type o
f computers and peripheral equipment, or modifications to existing equipment and system, that will provide capability for proposed project or work load, efficient operation and effective use of allotted space
Confers with computer users to obtain information on limitations and capabilities of existing system and capabilities required for workload.
Responsible to monitor functioning of equipment to ensure system operates in conformance with specifications
Developing and coordinating the production of Technical Instruction Document for Training in Basic Computer Studies and training staff.
Ensure that all computers on the Network, including visitors’ are free from viruses and other bugs.
In liaison with the ICT Officer, follow up on all scheduled Hardware services and maintenance as per the set timetable, confirming satisfactory completion after each exercise.
Keep updated Centralized periodic data backup records and investigate any unsuccessful overnight backup processes, by perusing the logs. Manage all the backup media and ensure safe keeping in the Safe, and in liaison with the ICT Officer organize for copies for offsite storage.
Oversee the interfacing of printers, photocopying, fax machines with computer network.
Maintain the database (Asset Register) of equipment and ensure that all equipment’s released are correctly endorsed to the user and update the register regulary.
Personal qualities
Ability to work independently, as part of a team.
Cultural awareness and sensitivity
Good communication and interpersonal skills.
Qualifications
Higher Diploma in Information Technology or equivalent
MCSE, MCITP A+ or Equivalent is added advantage
Demonstrable proficiency in technically providing user support for all typical office Information & Communication Technology Systems – LAN/WAN/WLAN technologies, printers etc
Ability to troubleshoot and provide computer solutions covering hardware and software.
Ability to keep up to date with modern ICT trends
We offer
Commencement: As soon as possible
Duty station: Nairobi
A 12 months contract as an intern for NRC Nairobi.
The interns will observe NRC’s code of conduct; Pledge of Secrecy and working hours for the office in Nairobi.
The interns will be paid a stipend of Ksh 25,000 each month. This stipend will be taxable.
Interns will be responsible for meeting the expenses of their daily accommodation, food and transport to and from the office.
CLICK TO APPLY NOW
Reference no.: Deadline for application: 20.05.2012 Apply for position
Contact info.:
Irene Adhiambo HR Coordinator admin_nb@som.nrc.no
Dennis Koech ICT Officer dennis.koech@nrc.no