A leading
regional bank listed on the Nairobi Securities Exchange with a focus on
SME sector and 69 branches countrywide, is looking to fill the role of
Assistant Branch Manager.
Job Purpose/Summary
The Assistant Branch Manager will be responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.
Duties and Responsibilities
Assess local market conditions, identify current and prospective sales opportunities and assist develop forecasts, financial objectives and business plans for the branch
Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs.
Develop new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships.
Lead in organizing community affairs to increase the Bank's visibility and to enhance new and existing business opportunities.
Develop and implement sales and profitability plans according to account management principles that ensure the development and maintenance of account plans
Oversee all operational aspects of the branch to include distribution operations, customer service, human resources, administration and sales in a manner that supports reaching the profitability goals.
Ensure that all areas of work performance or departments are properly staffed and directed.
Provide training, coaching, development and motivation to bring out the best in each distribution team member.
Take on the responsibility for evaluation and orientation of all employees.
Monitor the branch’s financial management.
Assist the branch manager in developing branch along the organization’s objectives and also in formulating policies and budgets
Address customer and employee satisfaction issues promptly.
Cooperate fully with the Credit Department in extending and enforcing credit policy.
Ensure the safekeeping of company assets, including structures, equipment, inventory and cash.
Maintain and enforce human resource policies.
Select, promote and discharge employees within the branch in accordance with basic personnel policy
Evaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attained
Participate actively in community, business and industry organizations to build a network of contacts that improve the presence and reputation of the branch and company in the local area.
Achieve the profitability goals/objectives of the branch and organization.
Deputize the Branch manager in his/her absence as may be directed.
Required Qualifications
Bachelor’s degree in Business Administration/Management preferably majoring in Finance and Banking
Master’s degree in a related will be an added advantage
Minimum 5 to 8years’with at least 2 years’ experience in a senior position
Knowledge of Microsoft Office Suite, inventory/warehouse management and distribution software
Experience developing and implementing business plans and goals
Demonstrated success managing inventory, including auditing, forecasting and planning
Proven history developing and implementing incentive plans to increase sales and improve profitability
Experience developing and implementing strategic sourcing
Demonstrated competency in budgeting, forecasting and planning
Proven history of profit and loss management to maximize financial performance
Personal Attribute
Problem-solving and analytical ability
Motivated self-starter, comfortable in fast-paced environment
Demonstrated integrity and ethical standards with professional demeanour
Experience monitoring marketplace to identify business opportunities
Effective listening, communication (verbal and written), and negotiating skills
Strong leadership, motivation and managerial skills
Judgment and decision-making ability
Manages time effectively and adapts quickly to changing priorities
Team player who works productively with wide range of people
Demonstrated competency hiring, developing and evaluating employees to achieve corporate and personal objectives
Demonstrated understanding and application of effective selling strategies and techniques
How to apply:
If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.
Please forward a copy of your updated resume, and your current salary and benefits package to info@dorbe-leit.co.ke before close of business 29th April 2013.
Only successful candidates will be contacted. For more vacancies visit our website www.dorbe-leit.co.ke
Job Purpose/Summary
The Assistant Branch Manager will be responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.
Duties and Responsibilities
Assess local market conditions, identify current and prospective sales opportunities and assist develop forecasts, financial objectives and business plans for the branch
Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs.
Develop new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships.
Lead in organizing community affairs to increase the Bank's visibility and to enhance new and existing business opportunities.
Develop and implement sales and profitability plans according to account management principles that ensure the development and maintenance of account plans
Oversee all operational aspects of the branch to include distribution operations, customer service, human resources, administration and sales in a manner that supports reaching the profitability goals.
Ensure that all areas of work performance or departments are properly staffed and directed.
Provide training, coaching, development and motivation to bring out the best in each distribution team member.
Take on the responsibility for evaluation and orientation of all employees.
Monitor the branch’s financial management.
Assist the branch manager in developing branch along the organization’s objectives and also in formulating policies and budgets
Address customer and employee satisfaction issues promptly.
Cooperate fully with the Credit Department in extending and enforcing credit policy.
Ensure the safekeeping of company assets, including structures, equipment, inventory and cash.
Maintain and enforce human resource policies.
Select, promote and discharge employees within the branch in accordance with basic personnel policy
Evaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attained
Participate actively in community, business and industry organizations to build a network of contacts that improve the presence and reputation of the branch and company in the local area.
Achieve the profitability goals/objectives of the branch and organization.
Deputize the Branch manager in his/her absence as may be directed.
Required Qualifications
Bachelor’s degree in Business Administration/Management preferably majoring in Finance and Banking
Master’s degree in a related will be an added advantage
Minimum 5 to 8years’with at least 2 years’ experience in a senior position
Knowledge of Microsoft Office Suite, inventory/warehouse management and distribution software
Experience developing and implementing business plans and goals
Demonstrated success managing inventory, including auditing, forecasting and planning
Proven history developing and implementing incentive plans to increase sales and improve profitability
Experience developing and implementing strategic sourcing
Demonstrated competency in budgeting, forecasting and planning
Proven history of profit and loss management to maximize financial performance
Personal Attribute
Problem-solving and analytical ability
Motivated self-starter, comfortable in fast-paced environment
Demonstrated integrity and ethical standards with professional demeanour
Experience monitoring marketplace to identify business opportunities
Effective listening, communication (verbal and written), and negotiating skills
Strong leadership, motivation and managerial skills
Judgment and decision-making ability
Manages time effectively and adapts quickly to changing priorities
Team player who works productively with wide range of people
Demonstrated competency hiring, developing and evaluating employees to achieve corporate and personal objectives
Demonstrated understanding and application of effective selling strategies and techniques
How to apply:
If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.
Please forward a copy of your updated resume, and your current salary and benefits package to info@dorbe-leit.co.ke before close of business 29th April 2013.
Only successful candidates will be contacted. For more vacancies visit our website www.dorbe-leit.co.ke