Company Profile:
Our Client is a small sized call centre
Position: Call Centre
Agent Role:
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
Duties and responsibilities:
Answering calls professionally
Responding to customer inquiries
Researching required information using available resources
Handling and resolving customer complaints
Providing customers with product and service information
Entering customer information Processing orders, forms and applications
Identifying and escalating priority issues
Routing calls to appropriate resource
Following up customer calls where necessary
Completing call logs
Producing call reports
Competencies:
No job experience required
Excellent verbal communication skills
Ability to articulate one’s thoughts
All interested candidates should send their applications to mycv@myjobseye.com. Only shortlisted candidates will be contacted
Our Client is a small sized call centre
Position: Call Centre
Agent Role:
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
Duties and responsibilities:
Answering calls professionally
Responding to customer inquiries
Researching required information using available resources
Handling and resolving customer complaints
Providing customers with product and service information
Entering customer information Processing orders, forms and applications
Identifying and escalating priority issues
Routing calls to appropriate resource
Following up customer calls where necessary
Completing call logs
Producing call reports
Competencies:
No job experience required
Excellent verbal communication skills
Ability to articulate one’s thoughts
All interested candidates should send their applications to mycv@myjobseye.com. Only shortlisted candidates will be contacted