Doshi Group Dispatch Officer Vacancy

Doshi Group of Companies is seeking to recruit a qualified person to fill the position of Dispatch Officer to be based in Miritini, Mombasa, Kenya.
 

Job Profile / Purpose: The Dispatch Officer will be responsible for managing the staff, dispatching, route scheduling, tracking transportation vehicles and developing and implementing systems that maximize profitability while achieving high customer satisfaction.
 

Key Duties and Responsibilities:

• Responsible for daily supervision, motivation, training and development, setting clear expectations, reviewing progress, providing feedback and guidance, and holding employees within dispatch department accountable while establishing and operating optimal manpower for dispatch operations in a manner consistent with organizational requirements.
• Formulate and implement policies, procedures, goals &objectives, dispatch and warehousing systems for dispatch team in line with the overall organizational objectives.
• Coordinate and direct activities related to receipt, invoicing, storage/warehousing, retrieval, loading, weighing and dispatching of goods, as well as routing and tracking transportation vehicles while ensuring that the team is dispatching for profit; minimizing drive & idle time.
• Oversee order processing, stock control systems and inventory control systems-FIFO etc.
• Liaise with Clearing & Forwarding Department in checking and verification of shipping records and related matters while ensuring that warehouse and dispatch resources are well forecasted and made available.
• Develop and implement a customer’s complaint tracking and resolution systems that ensures all customer and sales /dispatch inquiries are being handled in a timely fashion.
• Coordinate and monitor in close liaison with the Quality Control and marketing departments the implementation of the QMS program; ensuring that quality of products is not compromised during loading, transportation and offloading stages.
• Monitor spending to ensure that expenses incurred within the department are consistent with approved budgets.
• Ensures that the Company’s health and safety policies are enforced at all times within the department’s operational areas in close liaison with the HR department
• Serve as a main point of contact for all levels of management on behalf of the department.
• Performing any other relevant duty as may be directed by the management from time to time.

Desired Skills and Qualifications

• Bachelor’s Degree in Business Management, Logistics or Supply Chain Management.
• 5-10 years’ experience in Mechanical and Engineering industry or related industry including import and export experience.
• Sound Knowledge of warehouse and inventory management.
• Sound Knowledge of Audit techniques and Methodology.
• Strong work ethics with a strong sense of integrity.

How to Apply:
 

Interested and qualified persons should apply attaching their detailed C.V., copies of certificates and testimonials, indicating your present/past and expected salary to:

Human Resources Manager,
Doshi Enterprises Ltd, (MSA)
Office: Meru Road, Next to Bima Towers
P.O.Box 88385 – 80100
Mombasa – Kenya.

Or through email via recruitment@doshigroup.com to be received on or before 15th May, 2014.