CMA Receptionist job in Kenya

Capital Markets Authority (CMA) is a statutory agency charged with the responsibility of regulating and developing an efficient capital market in Kenya. To take our increasingly vibrant market to the next level, the Authority now invites applications from qualified, competent and experienced candidates for various roles.

RECEPTIONIST – HCA/RE/3/2013
Reporting to the Human Capital Officer, the selected candidate will be responsible for:

• Operating the telephone switchboard to relay incoming, outgoing and inter-office calls and connecting callers to the appropriate person as well as providing relevant information as requested;
• Welcoming visitors and recording their details and scheduling appointments;
• Receiving, sorting and registering letters and other documents brought by hand or courier deliveries and despatching them to appropriate offices;
• Maintaining an accurate record of calls placed;
• Determining appropriate responses to queries made by customers or members of the public.

The ideal candidate should possess:

• Diploma in Customer Care, Communications or related field;
• Minimum of 2 years relevant work experience;
• Hands on skills in MS Office packages;
• Good interpersonal and communication skills;

We are looking for candidates who are proactive high performers; goals oriented, possess strong report writing and problem solving skills, able to meet deadlines, have a strong attention to detail as well as having a view of the big picture and are dynamic. If your background, experience and competence matches the specifications outlined, please send your application, quoting the reference of the position, including your current curriculum vitae, copies of your certificates and other testimonials, salary history, three referees (one of who must be either your current or previous employer), day telephone number, e-mail address and details of your current salary and benefits to:
Chief Executive
Capital Markets Authority
P. O Box 74800 – 00200
NAIROBI
The closing date is March 13, 2013.
Only shortlisted candidates will be contacted for interviews.
“Capital Markets Authority is an Equal Opportunity Employer”