Equity Bank General Managers Operations jobs in Kenya

Equity Bank is one of the region’s leading Banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, South Sudan, Rwanda and Tanzania, Equity Bank is now home to more than 8 million customers – the largest customer base in Africa.
Currently the Bank is seeking additional talent to serve in the roles outlined below:

GENERAL MANAGERS OPERATIONS
5 Positions
The Position
Reporting to the Director of Operations, the role holders will be in charge of leadership in the department with overall responsibility for growth of the balance sheet, P&L, Agency Banking, Risk Management and compliance. He/She will be expected to aggressively drive the business on a balanced score card and deliver business growth and profitability targets by identifying, developing and maintaining relationships with the branch network as well as providing leadership to the branches, key head office support units and staff.

Key Responsibilities

• Develop organizational & departmental objectives and participate in policy formulation.
• Drive business growth and development of the bank.
• Manage Bank operations by ensuring that the units deliver on the balance sheet, P&L, quality loan book and Agency Banking targets.
• Ensure 100% compliance to the Banks policies and procedures.
• Budget planning, control and evaluation of operations department.
• Understand and provide clear direction of the department.
• Ensure continuous quality training, mentorship and capacity building for all team members.
• Build and develop a high performing culture for all team members through embedding performance development and coaching.
• In conjunction with the Banks leadership agree on challenging performance objectives and measures for the team while providing regular feedback on honest assessment and achievement.
• Provide leadership and ensure total employee engagement in the department.
• Evaluate and lead on ways of achieving quality, effective and efficient operations.
• Work cross functionally with other departments and key service providers to ensure seamless service to our customers.
• Complete and maintain balance score card statistics.
• Promote the Banks brand image..

Candidate’s Profile and Qualifications

• A Bachelor and a Masters degree in an appropriate discipline from a recognized institution
• At least 10 years banking experience, three of which must have been at a senior management level of a commercial bank.
• Holders of professional banking qualifications such as AKIB, ACIB will have an added advantage.
• Proven track record in achieving targets.

Desired Knowledge, Skills and Ability

• Excellent people management skills.
• Good financial analytical skills.
• Strong leadership and communication skills.
• World class customer service skills.
• Ability to motivate others to adopt new ideas and bring about change.
• Must be computer proficient
• Must have an innovative and result oriented attitude necessary to succeed in a dynamic environment
• Strategy formulation and execution skills
• Motivational and inspirational skills

If you meet the above requirements, submit your application quoting the job you are applying for to the email address below by 30th November 2012.
Please include a detailed Curriculum Vitae, copies of relevant certificates, testimonials, current pay, daytime telephone contact and email address.
Only short listed candidates will be contacted.
Email to: jobs@equitybank.co.ke
Equity Bank is an equal opportunity employer.
We value the diversity of individuals, ideas, perspectives, insights, values and what they bring to the workplace.