ICT Manager job in Kenya

ICT Manager

Purpose and Descriptor of the Role
 

This role is responsible for delivery of a variety of IT services to support business objectives and is individually accountable for achieving results through others, over periods of 3 months to a year.
 

Reporting relationships

• Reporting to: Head of ICT
• Reportees: IT Support Staff

Key Outputs
 

The following key outputs are required from this role:

Budget Control

• Responsible for the financial management of the area, including budget and expense monitoring.

Team Effectiveness

• Individually accountable for customer/client service delivery through efforts of a team, for periods of 3 months up to a year.
• Accountable for others' time, task and output quality, for periods of up to 1 year.
• Balances own priorities with directing and motivating others.
• Plans and assigns work over the applicable period.
• Guides and directs staff to achieve operational excellence standards.
• Creates a climate for optimal performance.
• Manages performance.
• Selects potential staff to sustain customer/client service delivery.

Technical Consultation

• Provides consultancy services where required.

Vendor & Contract Management

• Responsible for IT Contracts Management.
• Manages the relationship between service providers and the organization, including negotiations, contractualisation, service and support (SLAs).

IT Service Delivery Management

• Oversees the functional unit and is accountable for the efficient operation of the area.
• Provides thought leadership (operational and tactical focus) for IT resources.
• Ensures continuous service and systems security.
• Responsible for aligning technology and technology support to business needs.
• Responsible for infrastructure management in area of responsibility.
• ICT risk and governance management

Key Competencies

• Technical Knowledge
• Ownership
• Planning & Organizing
• Decision Making
• Business Awareness
• Aligning Performance for Success

Qualification required:

• Bachelor’s degree in Computer Science or related field. A Master’s Degree or Diploma will be an added advantage.
• Minimum of five years working experience in a high commercial ICT environment related to planning, design, development, implementation and maintenance of LAN/WAN and huge commercial ICT infrastructure and networking is required.
• Professional technical qualification in CISCO, WAN/LAN, MPLS and Networks routing technologies. ITIL and project management certificate is an added advantage.

Application procedure:
 

Applicants should email their applications attaching a detailed curriculum vitae and a letter indicating why they are interested in and qualified for the position and the names of three referees who can provide confidential assessment of their capabilities to a Search Committee. 

All communications relating to applications for this position should be addressed to email address: therecexpert@gmail.com. 

Applications should be received by 25th July 2013. 

Only shortlisted candidates will be contacted. 

On the subject matter of the email please indicate the position you are applying for.