Job Title: Research Director
Reports To:Managing Director
Main Purpose of the Job
- Development, implementation, monitoring and achievement of business targets and plans
- Providing technical support and business development assistance to my clients offices outside Kenya (currently in Tanzania and Uganda).
- Writing, reviewing and presenting research proposals, instruments and reports.
Principal Responsibilities
- Reviewing new client briefs, discussing the research approach & allocating proposal preparation work to the research teams
- Reviewing research proposals
- Reviewing research instruments (questionnaires, discussion guides, observation checklists)
- Reviewing analysis plans
- Reviewing research reports
- Preparing research instruments (questionnaires, discussion guides, observation checklists) for key or complex projects
- Preparing & presenting research reports
- Reviewing client mails/ calls, and answering them appropriately
- Reviewing progress & job updates with the research, analysis & data collection teams and resolving conflicts/ problems/ issues
- Providing all the support above to country offices outside Kenya on need basis
- Recruiting, motivating, training and evaluation of research project teams, analysts and data collection workers
- Reviewing business performance, developments and implementation of business plans
- Advising on organization structure and resource development strategy
- Generation of new business
Person Specifications
Education Qualification and Training
Education Qualification and Training
- Bachelor’s degree in Mathematics, statistics, commerce, economics or related fields
- Masters degree in Business Administration/ Management
- Training in market research and data analysis
- Further education in Management from reputable institutions
Knowledge and Skills
- Excellent analytical skills
- Excellent interpersonal skills
- Team building and team leadership skills
- Good organization skills
- Good mentoring skills
- Good computer skills
- Excellent communication skills
Experience
- At least 10 years’ experience in market research gained from working at middle to senior level in an agency
- At least 5 years’ brand/marketing management or advertising experience
Personal Attributes
- Honest
- Integrity
- Reliability
- Curiosity
- Leadership
- Problem solving ability
- Quick thinker
- Proactive and confidence
- High energy and self-driven
- High level of accuracy/attention to detail
- Open mindedness
- Results oriented
- Diplomatic and tactful
Physical demands and work environment
- Regular international travel, mainly within Africa
- Working long hours
- Work delivery pressure
Job Title: Research Manager
Job Title Reports To: Research Director
Main Purpose of the Job
Business planning, client service, project management and leadership to achieve company’s business objectives.
Principal Responsibilities
- Achieving the agreed monthly & annual business targets
- Ensuring operating systems are adhered to in execution of all projects
- Client relationship management including prospecting, brief taking, proposal preparing, field and analysis briefing and overseeing and report presentation
- Ensuring the completion of the necessary documentation on approval of proposal to facilitate proper and early commissioning and payment of projects
- Overseeing the execution of research projects to ensure timely and accurate execution of all parts of the projects
- Regular follow up with key client contacts on existing and potential research projects
- Developing and growing the team of people working with you, by motivating, training, appraising and guiding them
- Collecting the final payment and getting client feedback on research projects
- Any other task that may be assigned by the Research Director or Managing Director from time to time
Person Specification
Education Qualification and Training
Education Qualification and Training
- Bachelor’s degree in Mathematics, statistics, commerce, economics or any other related field
Post graduate Marketing Diploma
- Master’s Degree in Social Sciences or in Business studies
Knowledge and Skills
- Good analytical skills
- Excellent interpersonal skills
- Team building and team leadership skills
- Good organisation
- Good mentoring skills
- Good computer skills
- Excellent communication skills
Experience
- At least 5 years’ experience in Marketing, Brand Management, Advertising or Market Research in a reputable company
Personal Attributes
- Honesty
- Integrity
- Reliability
- Consumer empathy
- Curiosity
- Problem solving ability
- Ability to think on feet
- Proactivity and confidence
- High level of Accuracy
- Attention to detail
- Judgement and Mental demands
- Creativity
- Ability to handle client pressure
- Physical demands and work environment
- Ability to work long hours and to withstand pressure
- International travel
Send CV to Monicah.kimani@hallmarkrecruitment.com