Monday, January 21, 2013

ABC Bank Relationship Managers – Retail Banking jobs in Kenya


ABC Bank is a leading commercial bank providing long term careers to deserving professionals.
We are seeking to recruit dynamic, creative and self-driven professionals for the following positions:

Title: Relationship Managers – Retail Banking
Ref: HR/RM-RB/09/2013
Reporting To: Branch Managers
The successful candidates will be required to surpass or meet the set budget by creating and increasing awareness of the Bank and exploring other areas to attain incremental business for the Banks’ various departments in order to increase profitability and develop long-term customer relationships.
Key Responsibilities
  • Develop new contacts and relationships for the Bank
  • Maintain existing clientele with the provision of personalized service and fast response
  • Efficient management of individual and overall departments’ budgets and ensure deadlines are met
  • Organize calls and follow-ups for potentially new business
  • Preparation of all reports required to monitor work progress – daily, weekly and monthly
  • Market research to monitor competitor activity, client needs and specific allocated sectors
  • Handle queries and /or complaints from clients
  • Development and implementation of products and strategies
  • To identify the core markets for banks products and services so as to support planning, market segmentation and increase volume of deposits
  • Extra duties and assignments outside the main responsibilities at the discretion of Line Managers and Senior management
  • Organize and/or attend bank events and promotional activities.
Minimum Qualifications, Knowledge and Experience
  • A university degree (Holders of a business related degree will have added advantage) from a recognized university.
  • 4-5 years proven working experience in a banking environment
  • Professional qualification such as C I M
  • Proven track record of consistently exceeding set targets
  • Excellent people management skills
  • Versatility, flexibility, passion and commitment to quality service delivery
Key Competencies & Skills: 
  • Organizational & administrative/co-ordination skills
  • Computer literacy
  • Able to work within a team
  • Creativity and Public relations skills
  • Selling skills
  • Multi-tasking skills
  • Good communication and relationship building skills
  • Knowledge on banking products and /or services
  • Ability to prioritize variety of duties in their respective workloads
If you believe you meet the above requirements, send your application together with a detailed CV indicating how your experience matches the position requirements, your current position, current remuneration and names and contacts of three referees.
All applications should be made via email: recruitment@abcthebank.com, quoting the full reference number on the subject line to reach us on or before 29th January, 2013.
Only short listed candidates will be contacted.
Canvassing will lead to automatic disqualification.