Thursday, May 31, 2012

KIMISITU CUSTOMER CARE ASSISTANT JOB IN KENYA

VACANCY ANNOUNCEMENT
Kimisitu Sacco Society Ltd invites qualified candidates to apply for the position of Customer Care
Assistant. The Customer Care Assistant will mainly be responsible and dealing with walk in customers

Main duties and responsibilities:
1. Handling and resolving customer relationship.
2. Receiving and responding to routine inquiries from members.
3. Ensuring the society adheres
4. Co-ordinating with the management staff regularly on society operations in order to
determine ways of meeting customer needs and expectations.

Qualifications
• Diploma in Public Relations, Mark institution.
• Training in customer care will be an added advantage
• Minimum three years working experience in a similar position.
• Must be computer literate. Experience in working with Microsoft Navision
advantage.
Skills
• Must have a genuine interest in working with and helping
• Excellent communication and people skills.
• Ability to work well in a team.
• Must be well presented, mature, polite, tactful and friendly.
• Must be able to handle complaints and difficult situations.

How to apply
Applicants are invited to send a cover letter illustrating their suitability for the above position
against the listed qualifications/competencies/skills and a detailed curriculum vitae, with names
and addresses of three referees (including telephone, fax numbers and email address). All
correspondence should be addressed to The Chairman and sent via email to admin@kimisitusacco.or.ke by Friday 8th June 2012