Vacancy Notice No: IOMKE/028/12
Position Title: ITC Assistant
Classification: G5/01
Department: ITC (Resource Management)
Duty Station: Kakuma, Kenya
Type of contract: 6 months Special Short Term with possibility of extension
General functions:
Under the overall supervision of the Head Sub Office Kakuma and the direct supervision of the ITC
Officer in Nairobi the incumbent will be responsible for providing daily technical support and
troubleshooting of all computer systems with consideration to the needs and requirements of the
mission. He/she specifically will be responsible for:
1. Implementation, management and maintenance of Information Technology and Communication
services in IOM Sub Office in Kakuma.
2. Providing onsite support to the above mentioned systems and services in the Sub Office.
3. Installation, configuration and upgrading desktop and laptop computers and software used in the
mission.
4. Managing and maintaining the Sub Office’s communication systems/equipment including, mobile
lines, PABX, VSAT, VOIP and other sat-phones, Internet access, International Faxing services,
HF/VHF Radios and all other communication related matters.
5. Ensuring data and system integrity by setting up and administrating IT security systems: antivirus,
backup routines, access controls, firewall and physical security.
6. Providing appropriate IT/Communication training to all users in the mission.
7. Design database systems and applications as required by local specifications and providing
technical support to users.
8. Following IOM ITC Standards and liaising with IOM ITC departments in Manila for the installation
and running of VPN-access to the WAN.
9. Maintain regular updates to the technical documentation for the voice and data networks.
10. Maintain/follow up appropriate maintenance contracts for all IT/Communication equipment.
11. Maintain IT inventory and necessary documentation for system maintenance and support
procedures in the Sub Office.
12. Perform any other duties as may be assigned from time to time.
Qualifications:
1. A Bachelor’s degree in MIS/Computer Science/Telecommunications and/or Engineering;
2. A holder of relevant certification especially A+, N+, MCSE and CCNA will be an advantage;
3. Ability to develop and maintain databases using MS Access, Visual Studio and/or SQL 2005 will
be a definite advantage
4. Minimum 3 years of professional experience in managing computer networks preferably
Windows 2003/2008 Server and Client;
5. Strong knowledge and working experience with Codan HF Radio systems data/mail replications
and UUPlus Codan software;
6. Extensive knowledge on the use of messaging systems i.e. MS Exchange and hands-on support
for MS Office products;
7. Desirable IOM Competencies:-
a) Behavioral - Accountability, Client Orientation, Continuous Learning, Communication,
Creativity and Initiative, Leadership and Negotiation, Performance Management, Planning
and Organizing, Professionalism, Teamwork, Technological Awareness and Resource
Mobilization.
b) Technical - Delivers on set objectives in hardship situations.
8. Demonstrated ability to maintain integrity and confidentiality in performing responsibilities.
9. Fluency in English and Kiswahili.
Mode of Application:
Submit Cover Letter and CV including daytime telephone and email address to:
International Organization for Migration (IOM),
Human Resources Department,
PO Box 55040-00200
Nairobi
or send by email to hrnairobi@iom.int or hand deliver them to the IOM Sub Office,
Kakuma.
Closing date: 11th May 2012
Only shortlisted candidates will be contacted
Position Title: ITC Assistant
Classification: G5/01
Department: ITC (Resource Management)
Duty Station: Kakuma, Kenya
Type of contract: 6 months Special Short Term with possibility of extension
General functions:
Under the overall supervision of the Head Sub Office Kakuma and the direct supervision of the ITC
Officer in Nairobi the incumbent will be responsible for providing daily technical support and
troubleshooting of all computer systems with consideration to the needs and requirements of the
mission. He/she specifically will be responsible for:
1. Implementation, management and maintenance of Information Technology and Communication
services in IOM Sub Office in Kakuma.
2. Providing onsite support to the above mentioned systems and services in the Sub Office.
3. Installation, configuration and upgrading desktop and laptop computers and software used in the
mission.
4. Managing and maintaining the Sub Office’s communication systems/equipment including, mobile
lines, PABX, VSAT, VOIP and other sat-phones, Internet access, International Faxing services,
HF/VHF Radios and all other communication related matters.
5. Ensuring data and system integrity by setting up and administrating IT security systems: antivirus,
backup routines, access controls, firewall and physical security.
6. Providing appropriate IT/Communication training to all users in the mission.
7. Design database systems and applications as required by local specifications and providing
technical support to users.
8. Following IOM ITC Standards and liaising with IOM ITC departments in Manila for the installation
and running of VPN-access to the WAN.
9. Maintain regular updates to the technical documentation for the voice and data networks.
10. Maintain/follow up appropriate maintenance contracts for all IT/Communication equipment.
11. Maintain IT inventory and necessary documentation for system maintenance and support
procedures in the Sub Office.
12. Perform any other duties as may be assigned from time to time.
Qualifications:
1. A Bachelor’s degree in MIS/Computer Science/Telecommunications and/or Engineering;
2. A holder of relevant certification especially A+, N+, MCSE and CCNA will be an advantage;
3. Ability to develop and maintain databases using MS Access, Visual Studio and/or SQL 2005 will
be a definite advantage
4. Minimum 3 years of professional experience in managing computer networks preferably
Windows 2003/2008 Server and Client;
5. Strong knowledge and working experience with Codan HF Radio systems data/mail replications
and UUPlus Codan software;
6. Extensive knowledge on the use of messaging systems i.e. MS Exchange and hands-on support
for MS Office products;
7. Desirable IOM Competencies:-
a) Behavioral - Accountability, Client Orientation, Continuous Learning, Communication,
Creativity and Initiative, Leadership and Negotiation, Performance Management, Planning
and Organizing, Professionalism, Teamwork, Technological Awareness and Resource
Mobilization.
b) Technical - Delivers on set objectives in hardship situations.
8. Demonstrated ability to maintain integrity and confidentiality in performing responsibilities.
9. Fluency in English and Kiswahili.
Mode of Application:
Submit Cover Letter and CV including daytime telephone and email address to:
International Organization for Migration (IOM),
Human Resources Department,
PO Box 55040-00200
Nairobi
or send by email to hrnairobi@iom.int or hand deliver them to the IOM Sub Office,
Kakuma.
Closing date: 11th May 2012
Only shortlisted candidates will be contacted