Job Title: Retail Manager
Reports to: CEO
Purpose:The retail manager, will be responsible for running a chain of retail outlets. This could mean anything from a large supermarket to a small independent store.
The principal responsibility of the retail manager will be handling and overseeing all the day-to-day processes that are carried out in the stores.
Specific Roles and Responsibilities:
Brand Visibility
Build strong client base through effective promotional marketing by setting up promotional displays and materials Present new marketing strategies to widen audience reach
Approve visual store displays, prints and TV ads
Create store presentations, ideas, and concept to successfully promote store merchandises
Promoting the organization locally by liaising with newspapers and the clients in general
Business Development
Analyzing sales figures and forecasting future sales volumes to maximize profits.
Implement marketing plans and effective store strategies to improve sales
Updating colleagues on business performance, new initiatives and other pertinent issues;
Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
Initiating changes to improve the business.
Customer Relations
Ensuring standards for quality, customer service and health and safety are met.
Responding to customer complaints and comments.
Engaging with the clients on the floor regularly
In-store Merchandising
Review visual merchandising of the store on regular basis and make changes according to change in environment and customer feedback.
Make special arrangements to strategically display certain goods within the store to attract customer.
Prepare visual merchandising strategy & Plan.
Spearhead in-store promotion to boost sales.
Inventory Management:
Managing stock levels and making key decisions about stock control.
Setting up control systems for data analysis and forward planning.
Oversee inventory management
Team management
Managing and motivating the team to increase sales and ensure efficiency.
Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;
In conjunction with the HR manager, resolving health and safety, legal and security issues
Response to ir@zentus.co.ke
Reports to: CEO
Purpose:The retail manager, will be responsible for running a chain of retail outlets. This could mean anything from a large supermarket to a small independent store.
The principal responsibility of the retail manager will be handling and overseeing all the day-to-day processes that are carried out in the stores.
Specific Roles and Responsibilities:
Brand Visibility
Build strong client base through effective promotional marketing by setting up promotional displays and materials Present new marketing strategies to widen audience reach
Approve visual store displays, prints and TV ads
Create store presentations, ideas, and concept to successfully promote store merchandises
Promoting the organization locally by liaising with newspapers and the clients in general
Business Development
Analyzing sales figures and forecasting future sales volumes to maximize profits.
Implement marketing plans and effective store strategies to improve sales
Updating colleagues on business performance, new initiatives and other pertinent issues;
Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
Initiating changes to improve the business.
Customer Relations
Ensuring standards for quality, customer service and health and safety are met.
Responding to customer complaints and comments.
Engaging with the clients on the floor regularly
In-store Merchandising
Review visual merchandising of the store on regular basis and make changes according to change in environment and customer feedback.
Make special arrangements to strategically display certain goods within the store to attract customer.
Prepare visual merchandising strategy & Plan.
Spearhead in-store promotion to boost sales.
Inventory Management:
Managing stock levels and making key decisions about stock control.
Setting up control systems for data analysis and forward planning.
Oversee inventory management
Team management
Managing and motivating the team to increase sales and ensure efficiency.
Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;
In conjunction with the HR manager, resolving health and safety, legal and security issues
Response to ir@zentus.co.ke