Job Title:Administrative Assistant
Department: Human Resources and Administration
Reporting to: Human Resources and Administration Manager
Location:Head Office
General Purpose
To support the maintenance and efficient running of an effective HR function in the company. To carry out administrative duties, implement human resource management policies, procedures and practices as well as to also oversee human resource planning and recruitment; training; the company's salary review process, payroll and being the first point of contact for all employee related issues and to work closely and in support of the Human Resources and Administration Manager, Finance Manager and other departmental heads.
Main Duties and Responsibilities
Department: Human Resources and Administration
Reporting to: Human Resources and Administration Manager
Location:Head Office
General Purpose
To support the maintenance and efficient running of an effective HR function in the company. To carry out administrative duties, implement human resource management policies, procedures and practices as well as to also oversee human resource planning and recruitment; training; the company's salary review process, payroll and being the first point of contact for all employee related issues and to work closely and in support of the Human Resources and Administration Manager, Finance Manager and other departmental heads.
Main Duties and Responsibilities
- Serves as a link between HRM and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems;
- Analyzes statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices;
- Implements HR policies in line with the company rules and regulations;
- Provides administrative support services;
- Maintains excellent professional relations with the clients and customers;
- Manages staff development programme and is conversant with the Labour/Industrial relations;
- Assesses training needs and development;
- Is in charge of induction and orientation of new employees Inducts and orients lectures that are the initial periods of training, wherein the employees get to know the work culture of the company;
- Helps the employees feel comfortable and show active participation in teamwork;
- Encourages a positive and team-focused working environment by setting standards of good communication and ensure staff behaviour is in line with the organization core values;
- Uses the principles of conflict resolution to resolve differences among the employees;
- Receive feedback from employees to improve efficiency
- Coordinate employee safety, welfare and wellness.
- Maintains up to date leave and medical records;
- Ensures the medical rules/policy is adhered to;
- In charge of registry filings and files for HRM only
- Coordinates the administration of the staff appraisal process;
- Handles administrative duties as directed;
- Any other duties as may be assigned by management.
- Supervisory skills;
- Effective communication both oral and written;
- Effective public relation and presentation skills;
- Time management and team building skills,
- Posses a strong bias for action and a keen sense of urgency;
- Ability to analyze organizational behaviors as well as human behavioral characteristics and motivation;
- Good knowledge of HR policies and labor/industrial requirements.
- Basic managerial skills; pleasant disposition, self motivated;
- Customer care;
- Unquestionable integrity;
- Able to exercise discretion, sensitivity, tact, and have respect for confidentiality all the times.
- Degree in Human Resource/ business related studies;
- Higher National Diploma in Human Resources Management;
- Over 3 years experience in human resource department;
- Knowledge and experience in organizational effectiveness and operations management implementing best practices in the Company;
- A registered member of recognized professional body.