Regional Branch Manager
2 Positions
North Rift and Western Regions
Exciting opportunity in Banking with a dynamic team
Reporting to: General Manager – Integrated Distribution Channels.
North Rift and Western Regions
Exciting opportunity in Banking with a dynamic team
Reporting to: General Manager – Integrated Distribution Channels.
Role
The successful candidate will be responsible for leading and coordinating the business growth activities of Branches in their region. They will also be responsible for analysis of information received through the Branch network for input into the Bank’s integrated distribution strategy.
Key Responsibilities
- Assess local market conditions, identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the region.
- Develop and implement sales and profitability plans to ensure achievement of Branch targets in their respective regions.
- Evaluation of all Branches in their regions on a monthly basis, and develop short term strategy shifts to ensure achievement of overall performance targets.
- Addressing customer and employee satisfaction issues promptly and promoting a customer service culture.
- Participate actively in community, business and industry organizations to build a network of contacts that improve the presence and reputation of the branch and Bank in the local area.
- Discuss and finalize performance plans and ratings for all Branch Managers in the region.
- Ensure service excellence through continuous monitoring of service level scores, and develop plans for improvement.
Position requirements
- Bachelor’s degree in a business related field.
- Professional qualifications in sales / marketing / customer service will be an added advantage.
- Master degree will be an added advantage.
- At least 8 years of service exposure in the Bank with at least 5 years of service exposure at Management level.
- Demonstrated record of sales growth and business development.
- Strong leadership, motivation and people management skills.
- Problem-solving and analytical ability.
- Effective listening, communication (verbal and written), and negotiating skills.
- Demonstrated understanding and application of effective selling strategies and techniques.
The position attracts competitive compensation including staff benefits.
Interested and suitably qualified individuals should forward their applications showing how they meet the requirements and enclosing detailed CV, copies of their academic and professional certificates, day time telephone contacts and addresses of three professionally relevant referees to reach the undersigned by Friday 2nd August, 2013.
The General Manager, Human Resources
National Bank
P.O. Box 72866-00200
Nairobi.
National Bank
P.O. Box 72866-00200
Nairobi.
To find more about National Bank, visit our website at www.nationalbank.co.ke