Safaricom is pleased to announce the following vacancy within the Resources Division.
In keeping with Safaricom's current business needs, we are looking for a person who meets the criteria indicated below:
Employee Relations Manager
RESOURCES_ERM_APRIL_2012
Reporting to the Head of Department- Employee Service Centre, the job holder will manage the employee relations’ function through consistent application of company policies and procedures.
The job holder will also manage dispute resolution procedures and monitor motivation levels in the company so as to promote employee satisfaction.
The job holder’s key responsibilities will be to:
Employee Relations
•Manage the administration of all discipline/grievance issues as per discipline /grievance procedure;
•Prepare and send out notifications for disciplinary hearings;
•Make recommendation on disciplinary action to be taken which will be approved by Senior Management;
•Document and upload approved labor policies on the intranet inclusive of any changes;
•Facilitate building of managerial capacity of management staff on employee relations in conjunction with Learning and Development Section;
•Report on emerging people management trends after the training on a quarterly basis;
•Liaise with COTU, FKE and Ministry of labor on all issues relating to Employment laws and Practice;
•Coach managers to handle disciplinary issues and devolution of disciplinary handling to line managers through facilitation of Training programs on internal staff policies and guidelines from regulators, (updates on the intranet current to one week) e.g. FKE, IPM, etc
•Ensure compliance to labor and government regulations relating to staff issues. Liaison with Safaricom legal section and company lawyers on all legal issues relating to staff.
Safaricom Staff Satisfaction
•Manage and implement tools aimed at getting feedback from staff;
•Roll out Employee Satisfaction survey every year;
•Implement employee satisfaction initiatives by using a documented and signed off action plans and monitor key indicators of progress;
•Develop Action Plans in liaison with HRBP’s and relevant Business Heads;
•Ensure that feedback is done to relevant staff.
Separation / Exit Management
•Work with the relevant work areas to ensure that all exits are done as per the Employment Act and company policy;
•Act as a one stop for all exit staff and Conduct Exit interviews;
•Prepare resignation acceptance letters and conduct turnover analysis and reports on a weekly basis and submit the same to HOD Employee Service Center.
Safaricom Staff Engagement
•Champion Employer of Choice initiatives and programmes.
The ideal candidate should possess the following:
•Degree in Human Resources Management, Industrial Relations or equivalent;
•Graduate from recognized university with postgraduate qualification in HR, Industrial Relations;
•3-4 years experience in human resource management with at least 3 years experience specifically in labor and employee relations management;
•Considerable knowledge of current trends and practices in HR;
•Experience in stakeholder management, team management.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below.
The deadline for application is Friday, 27th April ,2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke
Safaricom is pleased to announce the following vacancy within the Resources Division.
In keeping with Safaricom's current business needs, we are looking for a person who meets the criteria indicated below:
Talent Acquisition Manager - Corporate Centre
HR –TAM – APRIL - 2012
Reporting to the Senior Manager - Talent Acquisition, the successful candidate will be responsible for executing the Safaricom talent acquisition strategy from talent scouting, assessment, selection and placement within the Corporate Centre account.
The job holder’s key responsibilities will be to:
•Talent Scouting through partnerships with various institutions of learning and collaborations with other industry operators;
•Manage a Safaricom Talent Database which will allow the business to reduce time and effort spent on the identification and recruitment of talent into the business;
•Coach hiring teams on best practices in interviewing techniques and on the role of the assessor at a selection centre;
•Prepare and monitor headcount budget for assigned accounts and report on status against approved workforce/ people plans;
•Prepare recruitment plans with each assigned recruitment;
•Development and placement of job advertisements;
•Review and screen all applications received and ensure quality CV’s are retained within the accounts’ talent database;
•Develop and apply appropriate interview, assessment tools to evaluate both behavioral and technical competencies for the respective vacancies;
•Monitor and Review the recruitment process within account managed;
•Provide feedback to all candidates;
•Adhere to ISO standards, Talent acquisition policies and procedures and customer satisfaction Index;
•Produce relevant weekly and monthly reports including TA analysis relevant for short to midterm business decision making.
The ideal candidate should possess the following:
•Degree in Human Resource Management or any other relevant degree with a HND in Human Resource Management;
•3-4 Years work experience in a busy HR environment of which at least 2 years should be in interviewing of staff/ supervisory positions;
•Should possess certification in psychometric testing preferably from SHL;
•Confident, self-assured, personable and presentable;
•Highly organized, conscientious and detail oriented;
•Mature, diplomatic and tactful;
•Good analytical & persuasive skills;
•Good communication and interpersonal skills.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below.
The deadline for application is Friday, 27th April ,2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke
In keeping with Safaricom's current business needs, we are looking for a person who meets the criteria indicated below:
Employee Relations Manager
RESOURCES_ERM_APRIL_2012
Reporting to the Head of Department- Employee Service Centre, the job holder will manage the employee relations’ function through consistent application of company policies and procedures.
The job holder will also manage dispute resolution procedures and monitor motivation levels in the company so as to promote employee satisfaction.
The job holder’s key responsibilities will be to:
Employee Relations
•Manage the administration of all discipline/grievance issues as per discipline /grievance procedure;
•Prepare and send out notifications for disciplinary hearings;
•Make recommendation on disciplinary action to be taken which will be approved by Senior Management;
•Document and upload approved labor policies on the intranet inclusive of any changes;
•Facilitate building of managerial capacity of management staff on employee relations in conjunction with Learning and Development Section;
•Report on emerging people management trends after the training on a quarterly basis;
•Liaise with COTU, FKE and Ministry of labor on all issues relating to Employment laws and Practice;
•Coach managers to handle disciplinary issues and devolution of disciplinary handling to line managers through facilitation of Training programs on internal staff policies and guidelines from regulators, (updates on the intranet current to one week) e.g. FKE, IPM, etc
•Ensure compliance to labor and government regulations relating to staff issues. Liaison with Safaricom legal section and company lawyers on all legal issues relating to staff.
Safaricom Staff Satisfaction
•Manage and implement tools aimed at getting feedback from staff;
•Roll out Employee Satisfaction survey every year;
•Implement employee satisfaction initiatives by using a documented and signed off action plans and monitor key indicators of progress;
•Develop Action Plans in liaison with HRBP’s and relevant Business Heads;
•Ensure that feedback is done to relevant staff.
Separation / Exit Management
•Work with the relevant work areas to ensure that all exits are done as per the Employment Act and company policy;
•Act as a one stop for all exit staff and Conduct Exit interviews;
•Prepare resignation acceptance letters and conduct turnover analysis and reports on a weekly basis and submit the same to HOD Employee Service Center.
Safaricom Staff Engagement
•Champion Employer of Choice initiatives and programmes.
The ideal candidate should possess the following:
•Degree in Human Resources Management, Industrial Relations or equivalent;
•Graduate from recognized university with postgraduate qualification in HR, Industrial Relations;
•3-4 years experience in human resource management with at least 3 years experience specifically in labor and employee relations management;
•Considerable knowledge of current trends and practices in HR;
•Experience in stakeholder management, team management.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below.
The deadline for application is Friday, 27th April ,2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke
Safaricom is pleased to announce the following vacancy within the Resources Division.
In keeping with Safaricom's current business needs, we are looking for a person who meets the criteria indicated below:
Talent Acquisition Manager - Corporate Centre
HR –TAM – APRIL - 2012
Reporting to the Senior Manager - Talent Acquisition, the successful candidate will be responsible for executing the Safaricom talent acquisition strategy from talent scouting, assessment, selection and placement within the Corporate Centre account.
The job holder’s key responsibilities will be to:
•Talent Scouting through partnerships with various institutions of learning and collaborations with other industry operators;
•Manage a Safaricom Talent Database which will allow the business to reduce time and effort spent on the identification and recruitment of talent into the business;
•Coach hiring teams on best practices in interviewing techniques and on the role of the assessor at a selection centre;
•Prepare and monitor headcount budget for assigned accounts and report on status against approved workforce/ people plans;
•Prepare recruitment plans with each assigned recruitment;
•Development and placement of job advertisements;
•Review and screen all applications received and ensure quality CV’s are retained within the accounts’ talent database;
•Develop and apply appropriate interview, assessment tools to evaluate both behavioral and technical competencies for the respective vacancies;
•Monitor and Review the recruitment process within account managed;
•Provide feedback to all candidates;
•Adhere to ISO standards, Talent acquisition policies and procedures and customer satisfaction Index;
•Produce relevant weekly and monthly reports including TA analysis relevant for short to midterm business decision making.
The ideal candidate should possess the following:
•Degree in Human Resource Management or any other relevant degree with a HND in Human Resource Management;
•3-4 Years work experience in a busy HR environment of which at least 2 years should be in interviewing of staff/ supervisory positions;
•Should possess certification in psychometric testing preferably from SHL;
•Confident, self-assured, personable and presentable;
•Highly organized, conscientious and detail oriented;
•Mature, diplomatic and tactful;
•Good analytical & persuasive skills;
•Good communication and interpersonal skills.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below.
The deadline for application is Friday, 27th April ,2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke