Tuesday, October 25, 2011

CALL CENTRE - CUSTOMER SERVICE REPRESENTATIVES JOBS IN KENYA - BLUE CHIP COMPANY

We are a blue chip company. a leader in the ICT sector.
Due to expansion and growth, the following positions have arisen in our
organization:

CALL CENTRE - CUSTOMER SERVICE REPRESENTATIVES
This position requires someone with telesales and call centre experience, a self
starter, a team player and passion for customer service.
Experience at technology oriented service firms; Mobile telephony, BPO call
centres, will be an added advantage.
The applicants must have excellent oral and written communication skills.
A Business Diploma is a pre-requisite.


The position entails
• Providing customers with product and service information
• Answering phone calls and responding to customer requests and orders
• Completing customer call logs and related reports
• Identifying, research, and resolving customer issues using the computer
systems & present reports
• Ability to work in any of the operations sections; including call centre,
reception, front counter/cashier hall, client liaison and enable desk will be an
added advantage

Applicants should submit their CVs to the following email address:
mcarecruitment@gmail.com
Closing date: 28th October 2011


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