REGIONAL MANAGER
PROJECT/UNIT: Kenya Pharma/ Africa
General Summary or Background:
The primary objective of the project is to establish and operate a reliable, sustainable pharmaceutical
supply chain management system. The project aims to forecast, procure, store, and distribute drugs,
supplies, and equipment needed for the care and treatment of persons with HIV/AIDS in Kenya.
Position description
The Regional Manager will be based in the assigned region and will oversee field agents in the respective
region. They will be responsible for providing field agents with continuous on the job coaching and support.
Additionally, the regional managers will provide direct support to larger, key sites in their areas.
Regional Managers will report to the Field Operations Manager. It is a full-time position, currently
anticipated to last for the duration of the contract.
Tasks
Support SDPs and supply chain improvements:
• Lead a team of 4-5 field agents and mentor Senior Field Agent on every day job responsibilities
including data collection and client management;
• Support high volume sites requiring special focus in their region;
• Conduct routine spot checks in the facilities in their assigned region to ensure that field agents are
performing assigned duties well and to the expectations of clients/Service Deliverly Points;
• Support field agents in resolving issues arising at sites in coverage area;
• Work with field agents to identify sites that require additional support and assist with resolutions
when appropriate or notify appropriate partner of site level specific needs;
• Monitor trends in facilities reporting (i.e. patient numbers and patients/regimen) to identify
potential exceptions to normal data trends;
• Identify regional needs for technical support and plan technical or senior management visits as
required;
• Train sites to use the Kenya Pharma electronic Supply Chain Management (eSCM) for ordering,
reporting and tracking deliveries to their sites. Also liaise between sites and eSCM team on issues
identified in the field;
• Strengthen collaboration with key implementing partners and liaise with government structures in
assigned region (e.g. PHMT & DHMTs, APHIA coordinators, other stakeholders, etc);
• Work with GoK leadership in the region to plan and carry out regional meetings with key
partners/stakeholders at least twice a year;
• Participate in ad hoc initiatives as requested by NASCOP (i.e. Data Quality Audit);
Provide leadership to regional teams:
• Monitor accuracy and timely submission of monthly field team reports and ensure adherence to
deadlines;
• Review field agents’ monthly reports, summarise and disseminate findings to field operations
manager or other technical team members as needed;
• Attend monthly regional managers meetings in Nairobi;
• Work with senior field agent to compile M&E data from region for M&E specialist integration into
Performance Management Plan;
• Identify training subjects for field agents and work with the field operations manager and director
of technical coordination to implement;
• Present sessions in field team workshops;
• Assist in the development of policies and procedures for field team management;
• Back stop for field agents when they are off duty to avoid service interruption; and
• Assist in other duties as assigned by the Field Operations Manager.
Qualifications
• Bachelor’s degree in biological sciences;
• 3 - 5 years experience working handling pharmaceutical products in Kenya;
• Have solid working knowledge of ART in Kenya with 1 - 2 years experience in managing
• ART commodities logistics;
• Good understanding of the health systems in Kenya especially government health facilities an
added advantage;
•
Experience in working with key organizations involved in USG supported HIV treatment and care
will be an added advantage;
• Demonstrated ability to transfer knowledge through formal and informal training;
• Demonstrated ability to supervise and motivate a team to attain set objectives;
• Excellent written, oral communication and computer skills (Microsoft Office Programs).
What Kenya Pharma expects of position holder
Tasks
• As specified in the job description above
Individual
• Adhere to Kenya Pharma’s principles, values and ethics;
• Maintain and develop individual effectiveness within Kenya Pharma, including taking responsibility
for own health and general welfare and investing in your own professional development as it
relates to Kenya Pharma’s mission;
• Ability to adapt to the changing environment that Kenya Pharma may experience from time to
time;
• Bring to Kenya Pharma’s attention issues of concern that could affect its ability to achieve its
objectives, goals and deliverables, including its support of you in your own role;
• Flexibility: Job Descriptions may alter over time. It is anticipated that staff will be supported in
coping with changing job descriptions where appropriate through, for example, the provision of
suitable training.
What you can expect of Kenya Pharma
Kenya Pharma will act as a good employer supportive of its staff in their day-to-day activities.
• That Kenya Pharma will avail reasonable resources to do your job (office, equipment, budget etc),
within budgetary constraints;
• Good induction, ongoing support and appraisal (including financial and time resources for your
own professional development) from your manager;
• Support and teamwork from your colleagues in a lively and professional atmosphere
Authority
The Regional manager functions with authority from the Field Operations Manager and the Chief of Party
(COP). The Regional manager has authority to use the resources as agreed by the Field Operations
Manager.
Limitations to Authority:
The Regional manager shall operate within the parameters of the strategic and operational plans of
Kenya Pharma as agreed with the Regional manager/COP and within good practice as understood in the
sector and developed by Kenya Pharma. These limitations will be reviewed periodically and
communicated by the Regional manager.
Accountabilities
Accountability in this relationship is mutual. The Regional manager is accountable to the Field Operations
Manager to provide support, guidance and resources and to relate to other team members in a manner
consistent with Kenya Pharma’s values, conducive to high performance according to the expectations of the
post and for operating within the authority delegated.
Send your CV and cover letter with three professional referees to recruit@kenyapharma.org not later
than 28th August, 2011. Please include position title in the subject line of the email.