Thursday, June 16, 2011

UNITED NATIONS-ADMINISTRATIVE ASSISTANT&INFORMATION SYSTEMS ASSISTANT VACANCIES::KENYA IT JOBS

INFORMATION SYSTEMS ASSISTANT
Job Title: INFORMATION SYSTEMS ASSISTANT, G5
Department/ Office: UNITED NATIONS OFFICE AT NAIROBI
Duty Station: NAIROBI
Posting Period: 27 May 2011-26 June 2011
Job Opening number: 11-IST-UN OFFICE AT NAIROBI-19447-R-NAIROBI
Org. Setting and Reporting
The United Nations Office in Nairobi (UNON) is the UN Headquarters in Africa and the representative office of the Secretary General.
We support programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme
(UN-HABITAT) globally as well as other UN offices in Kenya, by providing administrative, conference and information services.
(www.unon.org). This position is located in the United Nations Office at Nairobi (UNON), Human Resources Management Service
(HRMS) in the Information Systems Unit (ISU).
Responsibilities
Under the general supervision of the Associate Human Resources Officer (ISU), the incumbent will perform the following duties: -
• Support: Act as focal point for HRMS/ISU Helpdesk registering trouble tickets received; Provide first level support and
implement solutions on issues requests within the HRMS domain; Assign trouble tickets to the designated support personnel
in HRMS/ISU; Escalate issues to the second level of support as necessary; Liaise with other team members to facilitate
completion of service requests within the stipulated SLAs; Maintain regular contact with clients and keeping them informed of
progress; Keep the helpdesk system up-to-date; Generate reports from the helpdesk system; Analyze support statistics and
identify focus areas requiring user training; Update and maintain a knowledge database of IT solutions; Maintain a
professional helpdesk image at all times.
• Reporting: Extract data from IMIS and other HR systems and update the HRMS data warehouse; Create ad-hoc report
according to client specifications using a variety of reporting tools; Generate and distribute routine reports; Analyze and
suggest improvements for increased efficiency report generation and delivery; Keep abreast of development in technology
within the field reporting.
• Automation: Participate in automation of HR processes; Facilitate training and support to users of new and existing
application used in HRMS; Design and develop HR applications according to specifications; Liaise with Information and
Communications Technology Service and HRMS/ISU to ensure applications are designed and developed according to the
specifications and delivered on time; Update and modify information on HRMS/ISU Intranet portal and ensure that it is kept
up-to-date.
• Training; Participate in the design of training courses; Assist in the preparation of the training environment; Assist in the
delivery of training courses on HR related applications; Training and mentoring of junior HRMS/ISU staff in HR applications,
support and reporting.
• Perform other related duties as assigned.
Competencies
• Professionalism: Knowledge of relevant programming language(s) and basic programming skills; Good technical skills, ability
to participate in development and maintenance of applications, provide user support; Ability to respond to changing
requirements and assignments, ability to apply good judgment in the context of assignments given; Shows pride in work and
in achievements; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is
motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’
ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in
accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team
accomplishments and accepts joint responsibility for team shortcomings.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’
point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies
clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’
environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets
timeline for delivery of products or services to client.
• Technological Awareness: Keeps abreast of available technology; Understands applicability and limitation of technology to
the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.
Education
Completion of secondary education, supplementary courses in information technology or other related fields required
Work Experience
A minimum of 5 years of relevant and progressively responsible experience in Information Technology field. Working experience with
relational databases, reporting writing tools and MS office required. Experience in a helpdesk and IT support environment desirable
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written
English is required. Knowledge of another United Nations Officials language is an advantage.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions
of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat
is a non-smoking environment.
Assessment Method
Evaluation of qualified candidates for this position may include a substantive assessment which may be followed by a competencybased
interview.
Special Notice
Appointment against this post is on a local basis. External candidates will be considered only when no suitable internal candidate from
the duty station is identified. The candidate is responsible for any travel expenses incurred in order to take-up the appointment. Staff
members are subject to the authority of and assignment by the Secretary-General. All staff are expected to move periodically to new
functions in their careers in accordance with established rules and procedures.
No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION,
INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH
INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
To apply, please copy the link below as your web address:
https://inspira.un.org/psc/UNCAREERS/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=19447&SiteId=1&PostingSeq=1




ADMINISTRATIVE ASSISTANT
Job Title: ADMINISTRATIVE ASSISTANT, G6
Department/ Office: UNITED NATIONS ENVIRONMENT PROGRAMME
Duty Station: NAIROBI
Posting Period: 30 May 2011-29 June 2011
Job Opening number: 11-ADM-UN ENVIRONMENT PROGRAMME-19055-R-NAIROBI

Org. Setting and Reporting
The United Nations Environment Programme (UNEP) is the United Nations system’s designated entity for addressing environmental
issues at the global and regional level. Its mandate is to coordinate the development of environmental policy consensus by keeping the
global environment under review and bringing emerging issues to the attention of governments and the international community for
action. This post is located in the UNEP, Executive Office (EO) at the Nairobi duty station. Under the direct supervision of the
Administrative Officer and general supervision of the Senior Programme Officer in the Executive Office, the incumbent will perform
the following duties:
Responsibilities
• Receive and screen mail received in the Executive Office; prepare an executive summary of all correspondence received;
propose the action to be taken; compile information, search and attach relevant additional material; maintain, monitor and
update the Correspondence Tracking System for the Executive Office by logging in and logging out all correspondence;
manipulate the Executive Office electronic message databank, detaching documents into various applications.
• Respond to routine enquiries from high-ranking officials from both within and outside the United Nations on a variety of
issues; communicate sensitive information to senior management and external sources; assemble relevant documents and
prepare briefing folders for the Chef de Cabinet.
• Take notes draft letters, memos and finalize documentation; convey instructions and decisions of the Executive Director,
Deputy Executive Director and the Chef de Cabinet to relevant offices and ensure that there is a smooth information flow.
• Schedule and arrange meetings and venues, make appointments, coordinate documentation and equipment; assemble
relevant documents and prepare briefing folders for the Chef de Cabinet; organize social functions, negotiating menus and
venues.
• Arrange travel and missions for the Chef de Cabinet and other Executive Office staff.
• Perform any other duties assigned.
Competencies
• Professionalism: Ability to perform a range of administrative functions; demonstrates competency and mastery related to
contribution-related issues. Solid command of the written & spoken English language for relations and follow up with senior
and government officials; ability to apply knowledge of various United Nations administrative and financial rules and
regulations in work situations; is conscientious and efficient in meeting commitments, observing deadlines and achieving
results.
• Planning and Organizing: Ability to identify priority activities and assignments and deliver in a timely manner; monitor and
adjust priorities as required; allocate appropriate amount of time and resources for completing work; foresee risks and allow
for contingencies when planning; high degree of independence, initiative and resourcefulness; attention to details and
effective organizational skills.
• Client Orientation: Ability to identity clients' needs and appropriate solutions; ability to establish and maintain productive
partnerships with clients.
• Teamwork: Strong interpersonal skills and ability to establish and maintain effective working relations with people in a
multicultural, multi-ethnic environment with serenity and respect for diversity.
• Communication: Good communication (spoken and written) skills; excellent drafting ability.
Education
Completion of secondary school is required. Supplementary training in secretarial, administration and office mangement is desirable.
Work Experience
A minimum of six years of responsible experience in administration, office management or relevant area is required.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written
English is required. Working knowledge of French is desirable; knowledge of another UN language is desirable.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions
of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat
is a non-smoking environment.
Assessment Method
Evaluation of qualified candidates for this position may include a substantive assessment which may be followed by a competencybased
interview.
Special Notice
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are
expected to move periodically to new functions in their careers in accordance with established rules and procedures.
• All applicants are strongly encouraged to apply online as soon as possible after the job opening has been posted and well
before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been
provided.
• If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been
received. In such cases, please resubmit the application, if necessary. If the problem persists, please send an email to
recruitment@unon.org, quoting the job opening number in the subject header of your email.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION,
INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH
INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
To apply, please copy the link below as your web address:
https://inspira.un.org/psc/UNCAREERS/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=19055&SiteId=1&PostingSeq

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