SACCO Marketing Manager Vacancy

Our client, a rapidly growing deposit taking SACCO with operations in Eastern and Nairobi regions of Kenya, as part of its business growth strategy, seeks to strengthen its human capital structure by recruiting dynamic and result oriented management team to fill the following positions:
 

Marketing Manager

Ref: MM/10
 

Reporting to the Chief Executive Officer, the person shall be responsible for:
 

Job Description

• Developing new products and marketing strategies within approved budgets.
• Marketing the Society’s products through field visits, seminars, brochures, face to face talks and media coverage with existing and potential clients.
• Initiating, planning and co-ordinating member education.
• Conducting market research and analysis on market trends, customer satisfaction and product development.
• Co-ordinating the customer care function in all branches to ensure that members are served in an exemplary manner.
• Creating rapport between Society and the external and internal stakeholders.
• Studying implication of press and other information to the sustainability of the Sacco and to advise management accordingly. Handles members’ grievances by conducting field visits and maintaining follow up records on action.
• Identifying public relation issues and advises the General Manager on how to resolve such issues.
• Handling customer queries and complaints.
• Playing the role of the Public Relations Officer in the Society
• Coordinating all the Branch marketing activities.
• Ensuring that marketing activities are within the approved budget.

Minimum Requirements

• Bachelor’s Degree in Marketing or a Diploma in Marketing
• Computer proficiency in computer application, especially in accounting packages and systems
• Thorough knowledge of the Society’s products and services
• Knowledge of the operating environment, the Sacco movement and Sacco regulations.
• At least three years’ experience in a similar capacity or banking experience

How to Apply

Interested applicants who meet the above requirements are requested to email their applications together with their resume’s and testimonials, quoting the job reference as the subject header, and stating their current and expected remuneration to co-opconsultancy@co-opbank.co.ke so as to reach us by 14th October 2014.

NB: Applications that are incomplete, received beyond the deadline or that do not meet the above stated requirements will not be considered. 

Only short listed candidates will be contacted.