Monday, February 6, 2012

PARAPET CLEANING MARKET EXECUTIVE AND CUSTOMER SERVICE EXECUTIVE JOBS IN KENYA

Marketing Executive

The key responsibilities of this role will include but not limited to: -

Planning and prioritizing marketing activities and customer/prospect contact towards achieving agreed marketing targets

Responsible for planning marketing and CSR activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities and evaluating and analyzing marketing campaigns

Monitoring and reporting on market and competitor activities and provide relevant reports and information.

Implementing the processes of developing of profitable business and sustainable relationships internally and externally.



Qualifications and Skills

Degree in business or marketing related discipline
Proficiency in computers
Experience in marketing, PR and communications an added advantage
Creative mind

Customer Service Executive

The key responsibilities of this role will include but not limited to:-

Interacting with customers to provide information in response to inquiries about products or services
Keeping records of transactions and update and maintaining databases of information.
Updating Customer Relationship Management database of the organization with new information
Ensures that client issues (inquiries & complaints) are dealt with in an efficient manner, informing the relevant personnel of any problems that may arise.
Filing of customer correspondence

Qualifications and Skills

Degree in business or marketing/customer service related discipline
Certificates in customer service are an added advantage.
Proficiency in computers

Core Competencies

Spontaneous, mature, and friendly personality.
Must be intelligent with ability to handle diverse customers.
Must have good communication, interpersonal and computer skills.
Should have good client relation skills.
problem analysis and problem-solving
attention to detail and accuracy
pro-active in nature

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title on the email subject to hr@parapetcleaning.com