COMMERCIAL MANAGER
Nakuru Rural Water and Sanitation Company (NARUWASCO), a rural water service provider
within Nakuru County seeks to fill the following vacant positions in its establishment;
The Commercial Manager reports to the Managing Director.
Key Responsibilities;
• Managing and supervising commercial aspects of the Company’s operations, particularly
as they relate to revenue generation;
• Ensuring complete, accurate and timely meter reading and billing;
• Developing departmental policies, procedures and actions plans in line with overall
company mission and objectives;
• Promoting new ideas and business solutions that result in improved service delivery to
existing and new customers;
• Ensuring generation, provision and maintenance of comprehensive commercial information
including up-to-date customer database, to achieve the overall Company revenue
objectives;
• Developing and implementing short, medium and long-term business strategies and
operating systems that enhances profitability of the company and continued customer
satisfaction;
• Carrying out customer surveys, proposing and implementing improvements arising from
feed back received;
• Supervising personnel under him/her and ensuring maximum utilization and deployment of
commercial staff;
• Leading, training and developing staff in the department.
Key Qualifications and Skills
• Bachelor of Commerce (accounting/Finance/Marketing option) or equivalent from a
recognized university.
• CPA (K);
• Post graduate qualification in a business related field/marketing experience will be an
added advantage;
• At least 5 years working experience in a service utility environment with at least 3 years
in senior management, preferably in a water sector organization;
• Computer literate and proficient in standard office computer applications;
• Good communication, interpersonal and organizational skills.
Interested candidates should submit their applications, enclosing detailed CV, copies of academic
testimonials and names of three referees and daytime telephone contacts to:
The Managing Director
Nakuru Rural Water and Sanitation Company
P.O. Box 386-20100
Nakuru
so as to be received by 26th August 2011 at 9.30am.
Kindly indicate current & expected consolidated salary in your application.
Only shortlisted candidates will be contacted.