Salary: KShs 15K - 20K
Location: Nairobi
We are well known events company in Kenya whose main is to deliver great service to our customers / clients. We are seeking qualified applicants to join our professional Events team.
The successful candidate should have strong ethic, good communication skills and ensuring our high standards level are met.
Duties
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail or on site.
- Communicate effectively with guests, clients, government’ officials and other important individuals to ensure satisfaction in service and products.
- Ensuring a speedy resolution to any customer complains in liaison with the Booking Manager or Management.
- Be capable of receiving, handling and executing bookings.
- Prepare quotation as per set standard and cost and submit for approval on time to Office Manager.
- Prepare daily, weekly and monthly reports of events managed and submit to Office Manager timely.
- Work hand in hand with Events Manager to coordinate the logistics of events and timely delivery and collection in events.
- Eager to learn and take instructions from supervisors.
- Come up with suggestions on improvements to the already exciting processes.
Qualifications and Requirement
- A minimum of 2 years’ experience in events industry, hotel management, banqueting and front office.
- A diploma in front office or hotel management from Kenya Utalii
- Knowledge in F&B, events management will be an added advantage
- Computer literate
- Presentable and smart
- Able to multitask and attention to details
- Able to work for long hours with minimum supervision
Interested and qualified candidates to send in their detailed resume to hresource099@gmail.com by 31st October, 2014.
Only shortlisted candidates will be contacted.