I and M Branch Manager Jobs in Kenya

Job Summary:The ideal candidate will be responsible for both service and business targets as well as their profitability and growth for the assigned branch in line with the Bank's strategy. I&M BANK is looking to recruit competent and highly motivated individuals for the following position:

REF:  BM/11/2012  
BRANCH MANAGER (5 POSITIONS):
 
Job Summary:
 The ideal candidate will be responsible for both  service and business targets as well as their profitability and growth for the assigned branch in line with the Bank’s strategy.
 Key Duties and Responsibilities:

• Implementing the Bank’s strategy at branch level i.e. growth in customer base with concurrent growth in branch liabilities and assets.
• Overseeing customer service delivery, maintenance and improvement of Retail Banking service standards in order to ensure customer satisfaction and retention.
• Formulating and implementing branch business plans, forecasts and budgets and ensuring their control and periodic reviews
• Building, developing and motivating a high performing team.
• Implementing and monitoring the operational risk management guidelines for the branch.
• Supporting marketing initiatives and monitoring and provide regular feedback on products performance.
• Maintaining the look, feel and physical security of the branch premises, staff and customers.
• Maintaining knowledge of regulatory and legal requirements relevant to the role.
• Cooperating fully with the Credit Department  in extending and enforcing credit policy
• Directing all operational aspects of the branch to include distribution operations, customer service, human resources, administration and sales in a manner that supports reaching the profitability goals.
• Administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank’s objectives.
• Promoting the sales and service culture through coaching, guidance and staff motivation relationships

 Qualifications and Competencies:

• Be a holder of Bachelor’s degree in a business related field
• Professional banking qualifications such as AKIB will be added advantage
• Knowledge of operational policies, procedures and legalities relevant to branch operations
• At least 5 years’ managerial experience in the banking industry
• Strong selling, communication and presentation skills
• Ability to lead teams and deliver business results
• Proficiency in analysing financial statements
• Motivated self-starter, comfortable in fast-paced environment
• Strong leadership, motivation and managerial skills
• Judgment and decision-making ability

 If you believe you meet the above requirements, please send your application together with a comprehensive curriculum vitae indicating your qualifications, present position, contact and names of three referees. Your application should reach the below address on or before 8^th December, 2012. Please quote reference number followed by the position applied for in the application

The Human Resources Manager
I&M Bank Limited
I & M Tower, Kenyatta Avenue
P.O Box 30238 – 00100, Nairobi

Or email: recruit@imbank.co.ke

Only short listed candidates will be contacted. Canvassing will lead to automatic disqualification.