Office Notice No: 35/11
Vacancy - Passport Fraud & Complex Case Investigative Officer
TO: ALL STAFF, INCLUDING DFID, BRITISH COUNCIL, BPST (EA) & BATUK & OTHER DIPLOMATIC MISSIONS
A vacancy has arisen at the British High Commission for a Passport Fraud & Complex Case Investigative Officer. The job is graded at LEII for which the current salary scale starts at Ksh.148,000/- per month before deduction of tax. Where the jobholder is not liable to Kenyan tax the scale will be abated under HM Treasury rules and starts at Ksh.109,728/- per month to take account of the tax they would have paid.
Duties and Responsibilities:
The Nairobi Fraud Centre is responsible for receiving and checking first time British passport applications and applications to replace lost or stolen British passports from customers in Kenya and a number of other neighbouring East African countries. The main focus of the Fraud Centre is in the detection and prevention of fraudulent passport applications. After initial customer identification and document verification, applications are forwarded to the regional Passport Processing Centre in Pretoria, South Africa.
The Passport Fraud and Complex Case Officer is responsible for taking the lead in the examination of complex and high-risk passport cases, detecting and deterring fraud.
Due to the nature of the role it is essential that any applicant be cleared to SC level. Applications will only be considered from UK nationals with at least 3 years residence in the past 10 years in the UK, US, Australia, Canada or New Zealand. Candidates must have a traceable history over the last 5 years in the countries named.
The main duties include:
Making final recommendations on individual passport applications
Interviewing applicants in accordance with the Authentication by Interview process
Ensuring all investigative actions undertaken by other members of the team are fully recorded
Building links with key stakeholders and local authorities
Identifying trends in the way in which frauds are being perpetrated
Deputising for the B3 Head of Fraud Centre and managing the Centre in her absence
Management and supervision of 2 x LEIII Support Investigating Officers
Required Skills
The successful candidate will require evidence of previous management experience, good customer service skills coupled with an ability to handle difficult customers, good communication and IT skills, and the ability to work under pressure.
The British High Commission is an equal opportunities employer. Recruitment and staff management is conducted without regard to gender, race, ethnicity, religion, disability or HIV status provided candidates are able to meet the requirements of the position advertised.
Application:
The British High Commission does not appoint any agents to process job applications or arrange interviews and expects no fees to be paid to anyone.
Applicants must have the right to live and work in Kenya.
The successful applicant’s employment will be subject to receiving appropriate security clearances, and successfully completing the mandatory employment checks.
Applications – (CV plus covering letter) - clearly marked – “LE II Passport Fraud and Complex Case Investigating Officer Vacancy” should be forwarded to the following address:
Human Resource Manager
British High Commission
Upper Hill Road
PO Box 30465 - 00100
Nairobi
Or by e-mail to: HR.Recruit@fco.gov.uk
Applications should be received on or before 25 November 2011. Only successful candidates will be contacted for interview.
Vacancy - Passport Fraud & Complex Case Investigative Officer
TO: ALL STAFF, INCLUDING DFID, BRITISH COUNCIL, BPST (EA) & BATUK & OTHER DIPLOMATIC MISSIONS
A vacancy has arisen at the British High Commission for a Passport Fraud & Complex Case Investigative Officer. The job is graded at LEII for which the current salary scale starts at Ksh.148,000/- per month before deduction of tax. Where the jobholder is not liable to Kenyan tax the scale will be abated under HM Treasury rules and starts at Ksh.109,728/- per month to take account of the tax they would have paid.
Duties and Responsibilities:
The Nairobi Fraud Centre is responsible for receiving and checking first time British passport applications and applications to replace lost or stolen British passports from customers in Kenya and a number of other neighbouring East African countries. The main focus of the Fraud Centre is in the detection and prevention of fraudulent passport applications. After initial customer identification and document verification, applications are forwarded to the regional Passport Processing Centre in Pretoria, South Africa.
The Passport Fraud and Complex Case Officer is responsible for taking the lead in the examination of complex and high-risk passport cases, detecting and deterring fraud.
Due to the nature of the role it is essential that any applicant be cleared to SC level. Applications will only be considered from UK nationals with at least 3 years residence in the past 10 years in the UK, US, Australia, Canada or New Zealand. Candidates must have a traceable history over the last 5 years in the countries named.
The main duties include:
Making final recommendations on individual passport applications
Interviewing applicants in accordance with the Authentication by Interview process
Ensuring all investigative actions undertaken by other members of the team are fully recorded
Building links with key stakeholders and local authorities
Identifying trends in the way in which frauds are being perpetrated
Deputising for the B3 Head of Fraud Centre and managing the Centre in her absence
Management and supervision of 2 x LEIII Support Investigating Officers
Required Skills
The successful candidate will require evidence of previous management experience, good customer service skills coupled with an ability to handle difficult customers, good communication and IT skills, and the ability to work under pressure.
The British High Commission is an equal opportunities employer. Recruitment and staff management is conducted without regard to gender, race, ethnicity, religion, disability or HIV status provided candidates are able to meet the requirements of the position advertised.
Application:
The British High Commission does not appoint any agents to process job applications or arrange interviews and expects no fees to be paid to anyone.
Applicants must have the right to live and work in Kenya.
The successful applicant’s employment will be subject to receiving appropriate security clearances, and successfully completing the mandatory employment checks.
Applications – (CV plus covering letter) - clearly marked – “LE II Passport Fraud and Complex Case Investigating Officer Vacancy” should be forwarded to the following address:
Human Resource Manager
British High Commission
Upper Hill Road
PO Box 30465 - 00100
Nairobi
Or by e-mail to: HR.Recruit@fco.gov.uk
Applications should be received on or before 25 November 2011. Only successful candidates will be contacted for interview.