RETAIL MANAGER
Reports To: Regional Retail Manager
Department:Personal Banking
Division:Business Management
Job Purpose Statement
The purpose of this role is to drive and deliver exceptional retail
business performance, through the provision of efficient business
management, powerful leadership, team development and achievement
service delivery excellence.
Key Responsibilities
- Business planning and growth (deposits and lending) as well as customer growth and retention
- Management information reporting and integrity
- Profit improvement and cost management
- Quality of service in branch service delivery.
- Minimization of exposures to and impact of operational risks inherent in branch service delivery
- Leadership which translates into conducive work environment and employee satisfaction at the branch.
- Branch structure and application of established policies,
processes, procedures and tools in achieving compliance requirements,
optimal efficiency, resource utilization and cost containment.
Network Support Analyst
Reports To: Infrastructure and Support Services Manager
Department:Information Technology
Division:Business Support
Job Purpose Statement
The purpose of this role is to ensure adequate network elements support
is provided to the business by installing, upgrading and maintaining the
bank’s LAN/WAN infrastructure, Office
Automation systems like Microsoft exchange, Share Point server and
Information security products like Firewalls and patch management
systems.
Key Responsibilities
- Provide Second Level Technical & Application Support of all
bank’s infrastructure systems and IT environmental installations.
- To ensure proper implementation and installation of IT infrastructure in cost efficient and effective manner.
- Plan, test and implement network, Microsoft windows operating system applications and workstation hardware and software.
CBA Product Development Manager job in Nairobi - Payments
Product Development Manager - Payments
Reports To: Head of Cash Management
Department:Cash Management
Division:Business Management
Job Purpose Statement
The purpose of the role is to provide business support in the
implementation and management of the unit’s product enhancements as well
as end to end product management of new and enhancements of Cash
Management products i.e. successfully take a product from concept to
commercialization.
Key Responsibilities
- Conceptualize new ideas, research the new ideas, and evaluate them objectively from a market and financial standpoint (18%)
- Market and client research (18%)
- New product development and implementation 18%)
- Monitor (via KPIs) the sale of the various payments products to current and prospective customers of CBA in order to generate maximum income (18%)
CBA Bank Information Security Officer Vacancy in Nairobi
Information Security Officer
Reports To: Head of IT
Department:Information Technology
Division:Business Support
Job Purpose Statement
The purpose of this role is to provide continuous independent assurance
on the bank’s Information Security as regards confidentiality, integrity
and availability of the IT infrastructure, processing systems and
related resources in line with the Information Security Policy and
supporting procedures.
Key Responsibilities
- Implementation and evaluation of Technology Controls for Operating
system, T24 application, Data base management system interfaces and the
network.
- Improvement of Information Security Program Development, Management and Evaluation processes.
- Promotion of Information Security awareness within the
organization through guidance, consulting and coordinating relevant
programs to ensure an IS compliant culture.
CBA Relationship Manager Job in Nairobi
Relationship Manager
Reports To: Head of Business Banking
Department:Business Banking
Division:Corporate Banking
Job Purpose Statement
The purpose of this role is to achieve business growth for the Bank by
selling Business Banking Unit products within assigned market segment,
and by promoting and selling other products and services of the Bank to
enhance value-add relationship with existing customers. This
incorporates prospecting and acquiring new customers, and pursuing
incremental business within the existing customers, as well as managing
customer expectations to sustain the business relationship.
Key Responsibilities
- Growth in business volumes, customer base and customer accounts.
- Adequacy of personal competence to effectively perform Account Relationship Management tasks.