Thursday, February 28, 2013

Receptionist, sales administrator and Trade Development Representativejobs in Kenya

Receptionist/ Administrative Assistant/Secretary

To provide day to day administrative and secretarial support, to the Country manager and action follow-up through the country office.
Responsible for invoicing and processing sales orders at the service Centre.

Among others, key accountabilities will include:-
  • Attending to customer requests
  • Processing sales documents and generating customer invoices
  • Ensuring that all sales proceeds are banked in accordance to the set procedures
  • Updating customer information in the system
  • Ensuring high level customer service at the service Centre
Knowledge, Skills and Experience
  • Minimum of High school Grade of  C and above/ equivalent
  • Diploma in Accounting or  equivalent
  • Numerical accuracy
  • Proficiency in Computer Applications.  Exposure on ERP will be an added advantage
  • Sound understanding of sales procedures
  • Experience in a similar or comparable role with skills in stores management will be an added advantage
  • High Customer orientation and Strong Communication and Interpersonal Skills
Trade Development Representative
Implementing sales and customer service plans to deliver area targets and provide market intelligence data and reports.

Purpose of the Role

To Implement sales and customer service plans to deliver area targets and provide market intelligence data and reports.
Among others, key accountabilities will include:-
  • Planning and delivering monthly, weekly and daily sales targets
  • Coordinating collection of sales proceeds within the approved terms of trade
  • Managing route plans and customer calls by ensuring market coverage within plan
  • Identifying opportunities and negotiating for incremental business
  • Coordinating implementation of merchandising and promotional activities
  • Collecting and collating market intelligence/research on competitor activities and other market trends for competitive advantage
  • Delivering customer service through relationship management and ensuring that customer claims are settled in the shortest time possible
  • Determining and coordinating of territory reporting and communication requirements
Knowledge, Skills and Experience
  • Bachelors Degree in a Business related field from a recognized institution.
  • At least 5 years comparable experience in the FMCG industry or related industry
  • Strong interpersonal and communication skills
  • Negotiation skills
  • High customer orientation
  • Clean Driving License
Sales Administrator

Responsible for invoicing and processing sales orders at the service Center.
Among others, key accountabilities will include:-
  • Attending to customer requests
  • Processing sales documents and generating customer invoices
  • Ensuring that all sales proceeds are banked in accordance to the set procedures
  • Updating customer information in the system
  • Ensuring high level customer service at the service Centre
Knowledge, Skills and Experience
  • Minimum of High school Grade of  C and above/ equivalent
  • Diploma in Accounting or  equivalent
  • Numerical accuracy
  • Proficiency in Computer Applications.  Exposure on ERP will be an added advantage
  • Sound understanding of sales procedures
  • Experience in a similar or comparable role with skills in stores management will be an added advantage
  • High Customer orientation and Strong Communication and Interpersonal Skills
Interested candidates please forward CV to enquiry@careerdirections.co.ke with the subject "Bujumbura service Center"