SALES MANAGER
(JOB NUMBER: BUS0102G)Join the most recognizable hotel brand in virtually every region of the world.
From the desks of our award-winning hotels to event planning in exotic locations, there may be a hotel
job for you. Hilton Worldwide offers a world of opportunities when it comes to employment and career development. Your exceptional experience with Hilton Worldwide begins with the exploration of this opportunity.
Work Locations - Hilton Nairobi
A Sales Manager with Hilton Hotels and Resorts analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
What will I be doing?
As the Sales Manager, you will analyse local market trends and competitor activity to recommend
strategies that keep the hotel a leader in the marketplace through the development of future and repeat
business. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific
hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing
conditions
• Work within current business strategies and recognizing potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build
strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior
management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train and develop the Sales team
What are we looking for?
A Sales Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and
distinctions:
• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field would be advantageous
What benefits will I receive?
Your benefits will include a competitive starting salary
Application Process:
Interested candidates are invited to apply through: www.hiltonworldwide.com/careers before end of
day 8th June 2012.