We are pleased to announce the following vacancy within the Executive Business Analyst
& PMO. In keeping with our current business needs, we are looking for a person who
meets the criteria indicated below:
Reporting to the Executive Business Analyst and PMO, the job holders’ role will be to define
and drive the Company’s innovation strategy through providing direction in delivery of
compelling and innovative products & services. The role holder will work very closely with
all Business Units, and other key Stakeholders to grow revenue, while managing costs of
innovation, through establishment and review of efficient processes.
Key Responsibilities
Innovation Management and Review
• Defining & Driving portfolio Innovation strategy and roadmap;
• Creating, evaluating and analyzing proposals for new business ideas;
• Evaluating technological trends and developing product features to achieve product
goals and enhance customer experience;
• In liaison with relevant teams within the business undertake Market research and
Competitive analysis to understand customers’ needs, competitor offering and obtain
relevant customer insights that will aid in innovation.
Revenue Growth & Cost Control
• Meet revenue targets for Contribution of all innovations;
• Drive cost reduction initiatives through both the development of products/ business
process and review of existing products & service/business processes.
Project Management
• Project Management of the development / enhancement of products and services
through the approved gate process;
• Documentation and approval of the Product & Innovation Description and Business
Case.
Products Performance Monitoring
• Prepare product performance reports within the portfolio and undertake post-launch
reviews of all products and services;
• Proactively review customer’s feedback on products and services and follow up to
ensure closure.
Products Performance Monitoring
• Prepare product performance reports within the portfolio;
• Undertake post-launch reviews of all products and services to assess actual market
take-up against anticipated take-up as presented in the Business Case.
People/Performance management
• Prepare clear objectives and targets for members of the respective/cross functional
teams with clear deliverables and timelines;
• Identify coaching needs and execute and document recommendations;
• Manage staff effectively through reward & recognition of both individual and team
performance.
Minimum Requirements
• Bachelors Degree in Commerce or a Technical field – Engineering or Information
Technology from a recognized university;
• At least 8 years work experience in the Telecoms/ICT space or FMCG. This is
expected to include: 5 years in product development/Project management in a
telecommunications environment, 3 of which should be at a management level;
• Experience in managing multiple projects (6 – 12 month duration) simultaneously
from start to finish, which have impact across a company, customers and on the
revenue generation capability of the organization;
• Good understanding of regulatory framework for mobile operations particularly in
the Kenyan environment;
• Excellent project management skills;
• A highly motivated person with a positive attitude towards work;
• Innovative, creative, results oriented with excellent analytical skills;
• A proven team player with excellent communication and interpersonal skill.
If you feel that you are up to the challenge and posses the necessary qualification and
experience listed above please send your resume and application letter indicating your
experience and why you are the most suitable candidate for the role clearly quoting the job
title to the address below. The deadline for application is Friday 10th February 2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to: hr@safaricom.co.ke
& PMO. In keeping with our current business needs, we are looking for a person who
meets the criteria indicated below:
HEAD OF INNOVATION
REF: EBA/PMO_HOI_FEB 2012Reporting to the Executive Business Analyst and PMO, the job holders’ role will be to define
and drive the Company’s innovation strategy through providing direction in delivery of
compelling and innovative products & services. The role holder will work very closely withall Business Units, and other key Stakeholders to grow revenue, while managing costs of
innovation, through establishment and review of efficient processes.
Key Responsibilities
Innovation Management and Review
• Defining & Driving portfolio Innovation strategy and roadmap;
• Creating, evaluating and analyzing proposals for new business ideas;
• Evaluating technological trends and developing product features to achieve product
goals and enhance customer experience;
• In liaison with relevant teams within the business undertake Market research and
Competitive analysis to understand customers’ needs, competitor offering and obtain
relevant customer insights that will aid in innovation.
Revenue Growth & Cost Control
• Meet revenue targets for Contribution of all innovations;
• Drive cost reduction initiatives through both the development of products/ business
process and review of existing products & service/business processes.
Project Management
• Project Management of the development / enhancement of products and services
through the approved gate process;
• Documentation and approval of the Product & Innovation Description and Business
Case.
Products Performance Monitoring
• Prepare product performance reports within the portfolio and undertake post-launch
reviews of all products and services;
• Proactively review customer’s feedback on products and services and follow up to
ensure closure.
Products Performance Monitoring
• Prepare product performance reports within the portfolio;
• Undertake post-launch reviews of all products and services to assess actual market
take-up against anticipated take-up as presented in the Business Case.
People/Performance management
• Prepare clear objectives and targets for members of the respective/cross functional
teams with clear deliverables and timelines;
• Identify coaching needs and execute and document recommendations;
• Manage staff effectively through reward & recognition of both individual and team
performance.
Minimum Requirements
• Bachelors Degree in Commerce or a Technical field – Engineering or Information
Technology from a recognized university;
• At least 8 years work experience in the Telecoms/ICT space or FMCG. This is
expected to include: 5 years in product development/Project management in a
telecommunications environment, 3 of which should be at a management level;
• Experience in managing multiple projects (6 – 12 month duration) simultaneously
from start to finish, which have impact across a company, customers and on the
revenue generation capability of the organization;
• Good understanding of regulatory framework for mobile operations particularly in
the Kenyan environment;
• Excellent project management skills;
• A highly motivated person with a positive attitude towards work;
• Innovative, creative, results oriented with excellent analytical skills;
• A proven team player with excellent communication and interpersonal skill.
If you feel that you are up to the challenge and posses the necessary qualification and
experience listed above please send your resume and application letter indicating your
experience and why you are the most suitable candidate for the role clearly quoting the job
title to the address below. The deadline for application is Friday 10th February 2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to: hr@safaricom.co.ke