Co-opeerative Bank Cards and E-Channels Officer Jobs in Kenya

Are you looking for an Employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? 

The Co-operative Bank of Kenya, ‘‘The Kingdom Bank’’ is looking to fill the following position:
Cards and E-Channels Officer

Job Summary
Reporting to Head- Card and E-Channels, Information Technology Department, the role holder will be responsible for the day to day support/supervision and administrative management of the Card Suite, Switching System, System Interfacing and roll-out of projects relating to card products. 

In addition he/she is expected to provide support for all other systems managed by the unit such as Internet Banking and Mobile Banking.

Main Duties

The Key Responsibilities will among others include:

• Ensure that systems are available for business use at all times
• Ensure that all system processes and procedures are carried out effectively
• Ensure that the systems provide business reports as required by the business
• Ensure that the resources of the systems are properly managed
• Application tuning and performance monitoring
• Establish and maintain sound backup and recovery policies and procedures
• Implement and maintain database security
• Attend to system failure and resolve or coordinate the resolution of the problem
• Engage in software installation, upgrades, and system enhancements
• Maintain the required system configuration and parameterization
• Ensure compliance to change process and sign-offs
• Ensure compliance of Visa related transaction with the set rules
• Monthly reviews of passwords changes and removal / revoking when necessary
• Ensure policies, procedures and guidelines for information processing and outputs are well documented, details available and well understood
• Safe keeping of main passwords
• Software security assurance and confidentiality maintenance
• Identifying and fixing technical problems associated with systems
• Evaluation and assessment of technical requirements for systems implementation (needing) or requiring enhancements
• Performing systems upgrades, updates when they are due in collaborations with Vendors
• Technical certification of systems implemented
• Housekeeping of client software installed in Card Center

Job Specification

The incumbent will be required to possess the following qualifications and attributes/skills:

• Bachelor of Science Degree in Computer Science
• Higher diploma in Computer science
• Must have at least 5 years working experience with 2 years in I.T Department
• Hands on experience in Cards, ATMs and e-business systems
• Possess excellent leadership skills with good communication skills, both verbal and written
• Good analytical and problem solving skills
• Project Management skills
• Possess high level of integrity and commitment to work
• Self-motivated
• Ability to work with minimal or without supervision.

Interested candidates meeting the above criteria should forward an application enclosing detailed Curriculum Vitae accompanied by copies of certificates and indicating the current remuneration to the address shown here below by 18th October 2013.
Please quote this reference on your application and on the envelope:  E-CHANNELS/3/HRD/2013

NB: Only short listed candidates will be contacted.
We are an equal opportunity employer.

The Director – Human Resources Division
The Co-operative Bank of Kenya Ltd
P.O. Box 48231-00100
Nairobi