Key Accounts Manager job in Kenya

Organisation Description

Our client is a renowned international pharmaceutical organisation based in Nairobi and is currently seeking to fill the position of a Key Accounts Manager. 

Job Purpose

To support the achievement of the organisation’s  goals by implementing benefit-based programs with designated Key Account customers; to establish the organisation as the preferred partner of choice with assigned Key Accounts; to support the creation of a customer-centric approach across the country.

Key Responsibilities

• Sets plans, priorities, and performance objectives for assigned key accounts, to be approved by the Head of Field Force/FLM; ensures cross-functional understanding of these plans with Channel Heads and other key functions.
• Allocates resources across key accounts to meet the plan.
• Acts as point of integration for services across the organization’s portfolio in specific key accounts.
• Ensures achievement of the key account plans and delivery of the required financial results.
• Provides expert insight into the local healthcare system, legislation and their impact on key accounts.
• Builds and sustains long term professional partnerships with customers and key accounts that create appropriate mutual benefits.
• Ensures access and influence to key account and legislative decision-makers in an appropriate manner that serves the organisation’s  legitimate interests.
• Performs and reports on competitive intelligence activities on key accounts.
• Runs or works on projects that develop KAM capability throughout the company.
• Provides leadership, mentoring and coaching to assigned associates.

Ethics and Compliance:

• Works within Ethics and Compliance policies and ensures those around him/her do the same
• Works to ensure a diverse and inclusive environment, free from all forms of discrimination and harassment.
• Adhere to the following clause “All Organisation Associates are required to inform local Pharmacovigilance operations and/or medical department without delay of any adverse event information or new data on products which they receive”

Education & Experience

• Must have a first degree in a relevant discipline OR Life science degree,
• Proven, successful track record in Field Force related activities (Primary and Secondary Care)
• At least Three to Five years in Pharma industry preferred. 
• Ability to manage relationships with a number of external customers
• Marketing Sciences/product management experience would be beneficial but not essential

Interested candidates should submit an application letter and include details of current salary and benefits package and an updated CV,
Closing date for receiving applications is 5th March, 2013
How to apply: Send your Curriculum Vitae by email to: talentresource254@gmail.com
Note: Only shortlisted candidates will be contacted.