KCB Head of customer service job in Kenya

Head of Customer Service 

Job Ref: CBOK 01/2013
 

The Position
 

Reporting to the Chief Business Officer Kenya, the Head of Customer Service will develop and lead the implementation of an innovative customer service strategy that delivers a consistent, seamless and trusted customer experience through the different channels across the Bank, to create competitive advantage and ultimately drive revenue growth.
 

Key Responsibilities

• To develop and deliver the Banks customer service strategy, in order to improve the customer experience, process excellence, achieve the Banks objectives and deliver the Banks brand promise.

KCB County Relationship Managers Jobs in Kenya

County Relationship Managers - Government & Institutional Banking

Mombasa and Nyeri Counties
 

Job Ref: CORP 02/2013

The Position
 

Reporting to the Senior Manager, County Government, Government & Institutional Banking Unit, will be the liaison between county government (as corporate liability customers) and the Bank, to market for county liability business for the Bank, identify value chain opportunities at the county, retention of existing business and growth of Corporate Liabilities for the bank to maximize the Bank’s revenue.
 

Key responsibilities

• Grow the existing liabilities business portfolio in the bank.

KCB Head of Treasury Burundi

Head of Treasury

KCB Burundi

Job Ref: BUR 03/2013
 

The Position
 

Reporting to the Managing Director, the position is will provide efficient and effective delivery of the full range of Treasury products including foreign exchange fixed income, corporate services and off balance sheet products to achieve the unit’s business growth targets.
 

Key Responsibilities

• Plan, manage and execute strategies (Group & Subsidiary-specific) to ensure performance targets are exceeded.
• Money Market trading: Develop and execute strategies for investment of surplus funds in treasury bills, bonds and other money market instruments.
• Manage the dealing activity end to end so as to ensure that all the Bank’s interests are protected at all times and financial targets are met.

ICRC IT Technician job in Kenya

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organisation with the exclusively humanitarian mission to protect the lives and dignity of victims of war and internal violence and to provide them with assistance. It also endeavours to prevent suffering by promoting and strengthening International Humanitarian Law and universal humanitarian principles. The ICRC’s Somalia Delegation in Nairobi implements the institution’s humanitarian activities in Somalia and is seeking an experienced and highly motivated person to fill the position mentioned below, which will be based in Nairobi but with frequent traveling to Somalia.
INFORMATION TECHNOLOGY (IT) TECHNICIAN
The Responsibilities:

• He/she will be based in Kenya with frequent travelling to Somalia for providing IT/Technical support to the divers offices in Somalia;
• Provide support by assisting computer users on a day today basis;
• Ensure proper functioning of computers, printers and the network environment;
• Assist in the introduction of computer technologies and ensure error free standard

ICRC Shipping Officer Logistician job in Kenya

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organisation with the exclusively humanitarian mission to protect the lives and dignity of victims of war and internal violence and to provide them with assistance. It also endeavours to prevent suffering by promoting and strengthening International Humanitarian Law and universal humanitarian principles. The ICRC’s Somalia Delegation in Nairobi implements the institution’s humanitarian activities in Somalia and is seeking an experienced and highly motivated person to fill the position mentioned below:

SHIPPING OFFICER LOGISTICIAN
The Profile: ICRC is looking for young and energetic individuals who have good organisational, interpersonal and communication skills. The successful candidates should have a sense of analysis and initiative, the ability to work independently and in a team. The above position demand flexibility and the ability to work under pressure.